Service Charge Analyst: Compliance & Financial Insight

Coyles; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading service management company in Greater London seeks an experienced Service Charge Analyst to support the transformation of service charge delivery. You will manage service charge calculations, build relationships with stakeholders, and provide exceptional service to residents, ensuring compliance with legislation. Strong analytical, communication, and numerical skills are essential for success in this role.

Qualifications

• Demonstrable experience in service charge analysis.
• Strong understanding of residential and commercial service charge management.
• Knowledge of relevant legislation and industry best practice.
• Experience working with councillors, communities, and external partners.

Responsibilities

• Accurately calculate and issue estimated and actual service charges.
• Manage complex service charge cases.
• Deliver expert customer service to residents.
• Support development of systems for service charge transformation.
• Assist in integrating legacy systems.

Skills

Service charge analysis

Understanding of legislation

Organisational skills

Communication skills

Numerical capability

Job description

A leading service management company in Greater London seeks an experienced Service Charge Analyst to support the transformation of service charge delivery. You will manage service charge calculations, build relationships with stakeholders, and provide exceptional service to residents, ensuring compliance with legislation. Strong analytical, communication, and numerical skills are essential for success in this role.