Service Centre Manager

Sunbelt Rentals Limited; Greet; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading equipment rental company in the UK is seeking a Service Centre Manager to oversee operations and manage a busy Service Centre. You will ensure performance targets are met, motivate employees, and drive customer satisfaction through effective management. Ideal candidates will have a strong background in branch management, excellent communication skills, and a good understanding of commercial practices. Join a FTSE100 company with a flexible rewards package and opportunities for personal development.

Benefits

Generous holiday allowance

Life assurance

Pension scheme

Employee recognition awards

Qualifications

• Experience in managing people and developing others to achieve success.
• Understanding and working with P&L accounts and budgets.
• Good understanding of Health and Safety practices.

Responsibilities

• Ensure the Service Centre meets performance targets and manages costs.
• Motivate employees to maintain a positive work atmosphere.
• Create monthly management reports and manage P&L aspects.
• Develop new sales opportunities with the Sales team.
• Ensure compliance with Health and Safety guidelines.

Skills

Previous experience in a similar operations/branch management role

Excellent communication and collaboration skills

Commercial and financial acumen

Self-motivated with the drive to succeed

Good planning and organisation skills

Tools

Microsoft Office

Job description

Are you an experienced Operations, Depot or Branch Manager ready for your next career move to a Company that really values your contribution and can offer you award‑winning training opportunities? People truly are at the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved.

Responsibilities

• Ensuring that the Service Centre is performing against all agreed targets/budgets and managing all costs
• Consistently motivating employees, as this has a direct impact on atmosphere and general feel‑good factor
• Creating management reports on a monthly basis, dealing with all aspects of P&L
• Liaising with the Sales team to develop new sales opportunities and grow the business
• Ensuring that all aspects of work and process are carried out in‑line with Health and Safety guidelines
• Ensuring there is effective and clear communication to all employees within the Service Centre

Required skills and qualifications

• Previous experience in a similar operations/branch management role
• Experience in managing people, motivating and developing others to achieve both success individually and as a group
• Excellent communication and collaboration skills
• Commercial and financial acumen, including understanding and working with P&L accounts and budgets
• Computer literate with a working knowledge of Microsoft Office
• Good planning and organisation skills
• Self‑motivated with the drive to succeed and to high quality standards
• Good understanding and experience of managing Health and Safety practices at work
• Full clean driving licence

About Sunbelt Rentals

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada – as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable, turning what if into what is.

Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team‑mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing are really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first‑aider programme. You'll also be able to access a 24‑7 employee assistance helpline, counselling services and financial wellbeing support.

What we offer

You’ll be joining a highly successful FTSE100 company, the UK's largest equipment rental provider. We provide an industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great company pension scheme. If you join the team we’ll provide you with everything you need and ensure you are equipped for success.

We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.