Service Advisor Motor Trade

Tapp Recruit Ltd; Haywards Heath; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Service Advisor for their client in Haywards Heath. The ideal candidate will have excellent communication skills and a strong focus on customer service. Responsibilities include working effectively with a team and self-managing workload priorities. Commitment to the client’s brand and the ability to handle challenging situations is essential. The position offers a professional working environment with an established dealership.

Qualifications

• Able to convey information clearly and succinctly whether verbal or written.
• Excellent time management skills.
• Ability to establish effective working relationships with varied personnel.

Skills

Clear communication

Time management

Effective working relationships

Customer focus

Self-prioritisation

Telephone manner

Following processes

Job description

Tapp Recruit is looking for an experienced Service Advisor for there client in Haywards Heath. Our client is an established main dealership who is looking to add to their existing team.

SKILLS REQUIRED

Essential

• Able to convey information clearly and succinctly whether verbal or written
• Excellent time management skills
• Ability to establish effective working relationships with varied personnel
• Ability to work in a customer focused manner
• Ability to self-prioritise workload according to the business
• Excellent telephone manner
• Ability to follow all Departmental Processes

Desirable

• Experience of working within a Service Department
• Experience in dealing with customers
• Ability to up-sell additional products/services

PERSONAL ATTRIBUTES

Essential

• Commitment to the brand aims and objectives
• A professional and smart appearance at all times
• Efficient and well organised
• Ability to maintain confidentiality
• Ability to sometimes deal with difficult, impatient or distressed people
• Self-motivated and able to work as a part of a team
• Ability to work under own initiative

Apply with a copy of your CV and we look forward to being in contact soon