Service Advisor | Mon-Fri Days, Great Benefits

Hunter Knight Recruitment Ltd; Nuneaton; On-site; GBP 30,000; Full time

Job summary

A leading vehicle dealership in Nuneaton is seeking a dedicated Service Advisor to join their friendly team. This role involves providing exceptional customer service, managing the customer journey, and maximizing service and repair bookings. Ideal candidates will possess excellent communication skills and a commercial mindset, ensuring customer satisfaction through efficient scheduling and accurate service delivery. The position offers competitive benefits, including annual leave, wellness programs, and unique organizational recognition.

Benefits

Extra day off for your Birthday

Enhanced Maternity and Paternity pay policies

Wellness programme access

Training and development opportunities

Annual appraisals programme

Qualifications

• Dedication to providing exceptional customer service.
• Proficient in managing the customer service journey.
• Ability to book in vehicles efficiently.

Responsibilities

• Ensure customer satisfaction during service interactions.
• Regularly update customers on vehicle progress.
• Produce accurate job cards and invoices.

Skills

Exceptional customer service skills

Ability to maximize service and repair bookings

Commercial mindset for after sales services

Job description

A leading vehicle dealership in Nuneaton is seeking a dedicated Service Advisor to join their friendly team. This role involves providing exceptional customer service, managing the customer journey, and maximizing service and repair bookings. Ideal candidates will possess excellent communication skills and a commercial mindset, ensuring customer satisfaction through efficient scheduling and accurate service delivery. The position offers competitive benefits, including annual leave, wellness programs, and unique organizational recognition.