Service Advisor | £31k+Bonus | Ormskirk

Holt Recruitment Ltd; Ormskirk; On-site; GBP 31,000; Full time

Job summary

A main vehicle dealership in Ormskirk is seeking a high-performing Service Advisor to join their successful Aftersales team. This role offers a competitive salary of £31,000 plus bonus, along with an excellent benefits package. The Service Advisor will be responsible for ensuring customers understand necessary service repairs, advising on costs, and managing customer interactions with professionalism. Ideal candidates should have experience in similar roles, exceptional communication skills, and the ability to manage multiple tasks effectively.

Benefits

Company Benefits Scheme

Company Pension

Performance Bonus

Qualifications

• Experience in a similar role, such as Service Admin, Service Advisor, or similar.
• Experience in using commercial databases.
• Proven ability to deliver outstanding customer service.

Responsibilities

• Ensure customers are aware of service and repair work required.
• Advise on estimated costs of repairs and work.
• Sell additional products as appropriate to customers’ needs.
• Advise on timescales and collection arrangements.
• Produce job cards on the in-house computer system.
• Update customer and vehicle records.
• Document all warranty work in accordance with manufacturer policy.
• Preparation and completion of invoices.

Skills

Excellent communication skills

Ability to manage multiple tasks

Sales skills for additional products

Job description

A main vehicle dealership in Ormskirk is seeking a high-performing Service Advisor to join their successful Aftersales team. This role offers a competitive salary of £31,000 plus bonus, along with an excellent benefits package. The Service Advisor will be responsible for ensuring customers understand necessary service repairs, advising on costs, and managing customer interactions with professionalism. Ideal candidates should have experience in similar roles, exceptional communication skills, and the ability to manage multiple tasks effectively.