Service Advisor - Auto Dealership | Coventry

Listers; United Kingdom; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading motor retailer group in the UK is seeking a Service Advisor for their Skoda Dealership in Coventry. The ideal candidate will have a strong background in customer service, be well-presented, and have a passion for delivering excellent customer satisfaction. Responsibilities include booking vehicle maintenance, liaising with the workshop team, and keeping customers updated. The role offers a competitive salary with OTE up to £36,000 plus benefits including 25 days holiday, a company pension, and various employee discounts.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Company Events

Qualifications

• Previous experience in a customer service role.
• Passion for delivering excellent customer service.
• Good organisational and administrative skills.

Responsibilities

• Booking customer vehicles for maintenance and repairs.
• Providing customers with seamless service from drop-off to vehicle handover.
• Updating customers on vehicle progress and authorising additional work.

Skills

Customer service experience

Ability to build rapport

Organisational skills

Job description

A leading motor retailer group in the UK is seeking a Service Advisor for their Skoda Dealership in Coventry. The ideal candidate will have a strong background in customer service, be well-presented, and have a passion for delivering excellent customer satisfaction. Responsibilities include booking vehicle maintenance, liaising with the workshop team, and keeping customers updated. The role offers a competitive salary with OTE up to £36,000 plus benefits including 25 days holiday, a company pension, and various employee discounts.