Service Advisor

Perfect Placement UK Ltd; West of England; On-site; GBP 28,000 - 40,000; Full time

Job summary

An automotive recruitment agency is seeking a Service Advisor to join a busy Service Department in Bristol. The role includes providing excellent customer service, upselling services, and managing service records. The position offers a starting salary of £28,571 plus bonus potential, with a total compensation of up to £40,000. This opportunity includes career growth within a large automotive dealership group.

Benefits

Annual bonus potential

22 days holiday plus bank holidays

Workplace pension scheme

Overtime pay at time and a half

Qualifications

• Experience as a Service Advisor.
• Strong customer service skills.
• Ability to upsell services.

Responsibilities

• Communicate with customers about service work.
• Produce job cards in the system.
• Update customer and vehicle records.
• Prepare invoices for services.
• Advise on repair costs and timescales.

Skills

Customer Focus

Interpersonal Skills

Service Upselling

Communication

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive Car Dealership who are recruiting for a Service Advisor to assist in their busy Service Department in the Bristol area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Starting salary from £28,571 per annum, pending experience.
• £6,000+ additional annual bonus potential with some Vehicle Service Advisors at our client earning over £12,000+ per annum.
• Overtime paid at time and a half rate.
• 22 days annual holiday allowance plus the 8 bank holidays.
• Workplace pension scheme.
• Various additional company benefits discussed upon application.
• Fantastic long-term career prospects with a large multi-site Car Dealer group, established throughout South-West England and South Wales.
• Working hours from 8:00am-6:00pm Monday to Friday, with Saturdays 8:30am-12:30pm on a rota, paid as overtime.

Requirements

• A working experience within a Service Advisor role
• Strong interpersonal skills to build cohesive and positive relationships with customers.
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work; our client is offering a salary of up to £28,571 with OTE of circa £40,000.

To apply for this Service Advisor position, please forward your CV to Hamish Lowrie quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details