Service Advisor

Auto Skills UK; Telford; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading car dealership seeks a Service Advisor in Telford. This role requires an enthusiastic individual capable of managing service bookings, ensuring customer satisfaction, and upselling service plans. With a competitive salary and potential for commission, this position offers a chance to excel in a vibrant automotive environment.

Benefits

Free Parking

Staff Discount

Cycle to Work Scheme

Staff Referral Scheme

Qualifications

• Must have previous experience as a Service Advisor.
• Full manual UK driving license required.
• Experience with DMS systems as Kerridge, 1 link, or Pinnacle preferred.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading and attend to customer requirements.
• Upsell works and service plans.

Skills

Customer Service

Upselling

Communication

Tools

Kerridge

1 link

Pinnacle

Job description

Service Advisor
Basic Salary - £26,000 to £28,000
OTE - £33,000
Location - Telford

Benefits:
Free Parking
Staff Discount
Cycle to Work Scheme
Staff Referral Scheme


Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

If you are interested in this Service Advisor position, please contact Ryan McArthur @ Auto Skills and quote job number: 49480