Service Advisor

Perfect Placement; Scotland; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Customer Service Advisor to assist in a busy service department in the Aberdeen area. The ideal candidate has experience in a similar role and is customer-focused, with excellent communication skills. This position offers a competitive salary up to GBP27,400 and additional benefits including ongoing training and a company pension.

Benefits

Basic Salary up to GBP27,400

OTE up to c. GBP32,000

33 days annual leave

Company pension

Discounted servicing and vehicles

Cycle to work scheme

Ongoing training

Qualifications

• Proven experience in a customer service role within the automotive industry.
• Ability to communicate effectively with customers.
• Comfortable using in-house computer systems.

Responsibilities

• Communicate with customers about service requirements.
• Produce and manage Job Cards.
• Update customer and vehicle records.
• Handle invoicing for services performed.
• Advise on estimated repair costs and timescales.

Skills

Customer Focused

Excellent communication

Experience in a Service Advisor role

Familiarity with Motor Dealership Database Software

Upselling skills

Job description

Overview

We are currently advertising on behalf of a Successful Automotive Dealership, who are currently recruiting for a Customer Service Advisor to assist in their busy Service Department in the Aberdeen area.

Benefits

• Basic Salary up to GBP27,400 DOE
• OTE up to c. GBP32,000
• Monday to Friday with Saturday rota as required
• 33 days annual leave (including bank holidays)
• Company pension & life assurance
• Discounted servicing, parts and vehicles
• Cycle to work scheme and employee benefits platform
• Ongoing manufacturer and in-house training

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the Customer Service Advisor role requires

For your hard work our client is offering a salary of GBP27,400.

To apply for this Customer Service Advisor position, please forward your CV to Peter Manion quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd See our website for details