Service Advisor

Auto Skills UK; Letchworth; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading automotive dealership in Letchworth is seeking an enthusiastic Service Advisor. You will arrange service bookings, meet customer needs, and upsell services. Ideal candidates will have prior experience in a similar role and knowledge of DMS systems like Kerridge or Pinnacle. A full manual UK Driving Licence is required. Join us to contribute to our customer satisfaction goals.

Qualifications

• Previous experience as a Service Advisor is essential.
• Knowledge of DMS systems like Kerridge, 1 link, or Pinnacle is required.
• Must hold a full manual UK Driving Licence.

Responsibilities

• Arrange Service Department bookings efficiently.
• Attend to all customer requirements to expected standards.
• Upsell works and promote special offers/Service Plans.

Skills

Customer service

Upselling

Teamwork

Tools

Kerridge

1 link

Pinnacle

Job description

Overview

Service Advisor – Location: Letchworth

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans

Qualifications

• Must have previous experience as a Service Advisor
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Previous experience Upselling
• Full manual UK Driving Licence

If you are interested in this Service Advisor position, please contact Skills and quote job number: 50083