Service Advisor

The Solution Auto; Lancashire; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading automotive dealership is seeking an experienced Service Advisor to enhance customer experience and secure future business within the Aftersales department. With a strong emphasis on customer service and sales, this role offers career development opportunities and a competitive salary package.

Benefits

Enhanced Annual Leave

Company Sick Pay

Career Development

Time and a half for Overtime

Long Service Awards

Discounted Car Schemes

Discount and Saving Scheme

Staff Retention Rewards

Employee of the Month

Company Events and Gifts

Company Apartment in Spain

Bonus & Commission

Pension Options

Free Flu Jabs and Eye Tests

Confidential Wellness Support

Free Tea and Coffee

Qualifications

• Experience in a franchised car dealership is preferred.
• Ability to maintain efficient and courteous customer interactions.

Responsibilities

• Act as the first point of contact for customers in the Aftersales department.
• Conduct systematic follow up and promote additional products.

Skills

Customer Service

Sales Skills

Communication

Job description

Service Advisor - Franchised Motor Dealership

Our client, a well-established franchised dealer group, is looking to recruit an experienced Service Advisor.

As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary.

Dealing with customers' requirements for service and repair work in an efficient and courteous manner.

To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.

You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.

You will have experience in the role, ideally within a franchised car dealership.

Further training and development with huge career prospects.

Working hours/days: Mon - Fri - 8am to 6pm 1 in 2 Saturday mornings

Salary: 28k Basic + Bonus

Company Benefits:

• Enhanced Annual Leave
• Company Sick Pay
• Career Development
• Time and a half for Overtime
• Long Service Awards
• Discounted Car Schemes
• Discount and Saving Scheme
• Staff Retention Rewards
• Employee of the Month
• Company Events and Gifts
• Company Apartment in Spain for you and your family
• Bonus & Commission
• Pension Options
• Free Flue Jabs and Eye Tests
• Confidential Wellness Support
• Free Tea and Coffee

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission