Service Advisor

Auto Skills UK; Hinckley; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading car dealership in Hinckley is seeking an enthusiastic Service Advisor. This role involves managing service bookings, enhancing customer satisfaction, and driving sales through upselling. Candidates must have prior experience, a full UK driving licence, and familiarity with DMS systems like Kerridge or Pinnacle.

Benefits

Cycle to Work Scheme

Staff Discount

Staff Referral Scheme

Life Assurance

Free Parking

Qualifications

• Previous experience as a Service Advisor is essential.
• Knowledge of Kerridge, 1 link, or Pinnacle DMS systems required.
• Must hold a full manual UK Driving Licence.

Responsibilities

• Arranging Service Department bookings.
• Ensuring efficient workshop loading and meeting customer requirements.
• Upselling works and special offers/Service Plans.

Skills

Customer Service

Upselling

Teamwork

Tools

Kerridge

1 link

Pinnacle

Job description

Service Advisor
Basic Salary - £26,000 to £28,000
OTE - £34,000
Location - Hinckley

Benefits -
Cycle to Work Scheme
Staff Discount
Staff Referral Scheme
Life Assurance
Free Parking

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

Please contact Ryan McArthur @ Auto Skills and quote job number: 48696