Service Advisor

Perfect Placement UK Ltd; Harlow; On-site; GBP 25,000 - 31,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor for a busy dealership in Harlow. The ideal candidate will have experience in the role, excellent communication skills, and the ability to upsell services. Responsibilities include communicating with customers regarding service needs, preparing invoices, and maintaining customer records. The role offers a competitive salary of up to £30,151, with OTE around £39,590.

Benefits

25 days annual leave plus bank holidays

Pension Scheme and Life Assurance

Employee discount on popular retailers

Purchase discount scheme

Qualifications

• Experience within a Service Advisor role is required.
• Strong communication skills and customer-focused approach are essential.
• Familiarity with Motor Dealership Database Software is beneficial.

Responsibilities

• Communicate with customers about service and repair work.
• Produce job cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise on estimated repair costs and timescales.

Skills

Customer Focused

Excellent communication

Experience within a Service Advisor role

Ability to upsell on service work

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Main Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Harlow area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• 25 days annual leave plus bank holidays,
• Pension Scheme and Life Assurance,
• Employee discount on popular retailers
• Purchase discount scheme

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,151 with OTE of circa £39,590.

To apply for this Service Advisor position, please forward your CV to James Gilchrist quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details