Service Advisor

Perfect Placement; Greater London; On-site; GBP 32,000; Full time

Job summary

A family-run automotive service center in Sutton is hiring a Service Advisor to assist in the busy Service Department. Key responsibilities include communicating with customers, generating Job Cards, and maintaining records. The ideal candidate has experience in a Service Advisor role and excellent upselling and communication skills. The position offers a salary up to £32,000 with OTE around £36,000 and various benefits including holidays and pension contributions.

Benefits

Competitive salary with performance-based bonus

Professional workshop environment

Family-run team culture

Secure on-site employee parking

Employer pension contribution

20 days holiday + bank holidays

Qualifications

• Proven experience in a Service Advisor role.
• Excellent ability to upsell on service work.
• Strong communication skills.

Responsibilities

• Communicate with customers about vehicle service and repairs.
• Generate Job Cards using in-house systems.
• Maintain customer and vehicle records.

Skills

Customer focused communication

Upselling service work

Use of motor dealership database software

Job description

Overview

We are advertising on behalf of an automotive, family-run German car specialist service centre that is recruiting a Service Advisor to assist in their busy Service Department in the Sutton area.

Benefits

• Competitive salary with performance-based bonus
• Professional workshop environment with on-the-job training
• Supportive, family-run team culture
• Secure on-site employee parking
• Employer pension contribution
• 20 days holiday + bank holidays

Requirements

• Working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer focused and an excellent communicator
• Familiarity with using motor dealership database software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update customers and vehicle records
• Prepare and complete invoices
• Advise customers on estimated costs of repairs and timescales of work due to be completed
• Other ad-hoc duties as the role requires

Salary: up to £32,000 with OTE circa £36,000.

To apply for this Service Advisor position, please forward your CV to Alex Perrin, quoting the job reference number, or call our office for a chat about this position.

Perfect Placement are the UK's leading automotive recruitment agency, so if you are looking for a job, get in touch today. Perfect Placement UK Ltd – see our website for details.