Service Advisor

Auto Skills UK; Grays; On-site; GBP 37,000; Full time

Job summary

A car dealership in Grays is seeking an enthusiastic Service Advisor to join their team. The role involves arranging service bookings, ensuring customer satisfaction, and upselling services. Ideal candidates will have prior experience in a similar position and knowledge of DMS systems such as Kerridge, 1 link, or Pinnacle. A full UK driving licence is also required. Competitive salary and on-target earnings up to £37,000 offered.

Qualifications

• Previous experience as a Service Advisor is mandatory.
• Familiarity with Kerridge, 1 link, or Pinnacle systems is required.
• Must have a full manual UK Driving Licence.

Responsibilities

• Arrange service department bookings.
• Ensure efficient workshop loading and meet customer expectations.
• Upsell services and special offers.

Skills

Customer service

Team player

Upselling

DMS system knowledge

Tools

Kerridge

1 link

Pinnacle

Job description

Service Advisor

Basic Salary & OTE : £37,000

Location : Grays

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers / Service Plans

Skills and Qualifications of a Service Advisor

• Must have previous experience as a Service Advisor
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Previous experience Upselling
• Full manual UK Driving Licence

If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number : 51043