Service Advisor

Perfect Placement; Exeter; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading automotive recruitment agency in the UK is seeking a Service Advisor to join a busy Service Department in Exeter. The ideal candidate will have strong customer service skills and the ability to effectively communicate with customers regarding their vehicle’s service needs. This role offers a competitive salary up to £31,000, opportunities for career development, and a supportive team environment. Experience as a Service Advisor is preferred, but candidates with a solid customer service background are encouraged to apply.

Benefits

Competitive basic salary

Career development opportunities

Standard working hours with overtime

Qualifications

• Previous experience as a Service Advisor is advantageous.
• Ability to upsell on service work and service plans.
• Customer-focused and an excellent communicator.

Responsibilities

• Professionally communicate with customers about service and repair work required.
• Produce Job Cards on in-house computer systems.
• Prepare and complete invoices and update customer records.

Skills

Customer-focused

Excellent communication

Upselling skills

Experience with Motor Dealership Database Software

Job description

Overview

We are advertising on behalf of an automotive dealership recruiting for a Service Advisor to assist in their busy Service Department in the Exeter area.

Benefits

• Competitive basic salary of up to £31,000 depending on experience with an OTE of up to £34,000
• Standard working hours from 6am to 6pm, Monday to Friday
• One in four Saturday mornings as overtime
• Opportunity to work in a well-established dealership in Exeter, Devon
• Experience as a Service Advisor is preferred but not essential; open to candidates with strong customer service background
• Supportive team environment with ongoing career development

Requirements

• A working experience within a Service Advisor role is advantageous
• The ability to upsell on service work and service plans
• Customer-focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update customers and vehicle records
• Prepare and complete invoices
• Advise customer on estimated costs of repairs and timescales of work due to be completed
• Other ad-hoc duties as the role requires

How to apply

To apply for this Service Advisor position, please forward your CV to Sam Enderby citing the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's leading Automotive Recruitment Agency. For more details, see our website.