Service Advisor

Perfect Placement; Dinas Powys; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading automotive recruitment agency is advertising for a Service Advisor in Dinas Powys. You will provide high-level customer service, manage service requests, and collaborate on repair needs. The position offers a basic salary of up to £29,500 with on-target earnings around £35,000, along with benefits such as annual leave increase and professional training opportunities. Ideal candidates will have prior experience as a Service Advisor and excellent communication skills.

Benefits

Up to £28-29,500 basic salary

On-target earnings up to £35,000

22 days annual holiday allowance

Workplace pension scheme

Manufacturer-accredited training

Qualifications

• Experience as a Service Advisor is required.
• UK driving license with minimal points is essential.
• Strong communication and customer service skills.

Responsibilities

• Communicate with customers about service and repair work.
• Produce job cards on in-house systems.
• Update customer and vehicle records.
• Prepare invoices and advise on repair costs.

Skills

Customer Focused

Excellent Communication

Experience in Service Advisor role

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive multi-franchise approved car dealer group who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cardiff area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Up to £28-29,500 basic salary pending experience.
• On-target earnings of £35,000 per annum based on customer service scores.
• 22 days annual holiday allowance plus the 8 bank holidays, increasing over length of service up to 25 days leave.
• Employment benefits include a workplace pension scheme, staff purchase discount scheme, discounts on parts, servicing and labour.
• Manufacturer-accredited training providing a goal for all new starters to be Service Technician qualified with a franchise very the end of their first 12 months of their employment in the business.
• Other benefits on offer, such as expenses paid for bi-annual staffing events (Summer and Christmas parties) and achievement events and meals.
• Fantastic long-term career prospects with a long-standing, reputable, multi-franchise approved car dealer group that has been operating for over 60 years.

Requirements

• A working experience within a Service Advisor role.
• The ability to upsell on service work and service plans.
• Customer Focused and an excellent communicator.
• Familiarity with using Motor Dealership Database Software.
• A UK driving license with minimal points is essential.

Duties

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs of repairs and timescales of work due to be completed.
• Other Ad-Hoc Duties as the role requires.

For your hard work, our client is offering a salary of up to £29,500 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.