Service Advisor

Venatu Consulting Ltd; Barnsley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A busy dealership in Barnsley is seeking a proactive Service Advisor on a temporary basis. The successful candidate will act as the first point of contact for customers, ensuring outstanding service. Essential qualifications include experience in a similar role and strong customer service skills, preferably in the automotive industry. You will be responsible for greeting customers, booking vehicles, and liaising with technicians. If you're an enthusiastic individual ready for your next role, we encourage you to apply.

Qualifications

• Experience as a Service Advisor is essential.
• Previous automotive experience is desirable.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers as the main point of contact.
• Book vehicles for service and repair work.
• Update customers on progress and liaise with technicians.
• Prepare job cards and invoices.

Skills

Customer service skills

Organisational skills

Communication skills

Tools

CRM Systems (Pinnacle, Kerridge, CDK)

Job description

Temporary Position

We are looking for aService Advisorto join our busy dealership on a temporary basis. As aService Advisor, you will be the first point of contact for our customers, providing outstanding service and ensuring a smooth and professional experience from start to finish.

The idealService Advisorwill be confident, customer-focused, and able to communicate clearly both face-to-face and over the phone. Previous experience as aService Advisorin the automotive industry is desirable, but we are open to candidates with strong customer service backgrounds who can quickly adapt to the role of aService Advisor.

Responsibilities as a Service Advisor

• Greeting customers and acting as the mainService Advisorpoint of contact.
• Booking vehicles in for service and repair work.
• Liaising with technicians and updating customers on progress.
• Preparing job cards, invoices, and relevant paperwork as a professionalService Advisor.
• Ensuring the highest level of customer satisfaction at all times.

Requirements for the Service Advisor role

• Experience as aService Advisor(essential).
• Experience using CRM Systems (such as Pinnacle, Kerridge or CDK)
• Strong organisational and communication skills.
• Ability to deliver excellent customer service in a fast-paced environment.
• A positive attitude and team-player mentality, essential for a successfulService Advisor.

This is a fantastic opportunity for a motivatedService Advisorto join a supportive dealership team on a temporary basis. If you are an enthusiasticService Advisorlooking for your next role, we'd love to hear from you.

Apply today to become our next Service Advisor