Service Administrator

Daf Trucks Uk Ltd; Gregson Lane; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading commercial vehicle dealership is looking for a Service Administrator based in Gregson Lane, England. In this role, you will manage job cards, customer invoicing, and support general administration to ensure smooth workshop operations. Candidates should have experience in an HGV service environment, excellent communication skills, and a customer-focused approach. Competitive salary ranging from £28,000 to £30,000 along with benefits including company pension and life insurance.

Benefits

Company Pension

Life Insurance

22 Days Holidays + Bank Holidays

Qualifications

• Experience in a commercial vehicle or HGV dealership service environment is advantageous.
• Knowledge of HGV repair processes and service administration.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage workshop job cards and invoicing via the Keyloop System.
• Update customer invoicing platforms and resolve queries.
• Process warranty and R&M claims accurately.

Skills

Communication skills

Organisational abilities

IT skills

Customer focus

Tools

Kerridge

DAF Check

Job description

Join a thriving DAF Trucks Dealership as a Service Administrator based in Bamber Bridge, Preston. You will play a key role within our service department, ensuring that all administrative tasks from job card processing - to customer invoicing are executed with precision and efficiency.

Responsibilities

• Managing workshop job cards and invoicing via the Keyloop (Kerridge/CDK) System.
• Updating customer invoicing platforms and resolving invoicing queries.
• Processing warranty and R&M (Repair & Maintenance) claims accurately.
• Providing general administration support to ensure smooth workshop operations.

Qualifications

• Previous experience in a commercial vehicle or HGV dealership service environment (DAF experience highly advantageous).
• Strong working knowledge of HGV repair processes, workshop operations, & service admin.
• Excellent communication skills with a customer-focused mindset.
• Strong organisational abilities with the capacity to work in a fast-paced environment.
• Proficiency with DAF Check, RMI platforms, Kerridge (desirable).
• Self‑motivated, reliable and able to work on your own initiative as well as part of a team.
• Strong and up to date IT skills.

£28000 - £30000 per annum

Salary: £28,000 - £30,000 (DOE). Company Pension. Life Insurance. 22 Days Holidays + Bank Holidays.