Senior Waitress

Chez Antoinette; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A vibrant French brasserie in the City of Westminster is seeking a dynamic Waitress/Waiter to join their team. The ideal candidate will provide efficient and friendly service, taking pride in upholding the dining experience and ensuring guest satisfaction. Responsibilities include quick table service, upselling menu items, and maintaining cleanliness. Candidates should have prior experience and advanced English skills. The role offers full-time employment with competitive pay ranging from £14 to £15 hourly, along with benefits such as meals and a pension scheme.

Benefits

Cycle to work scheme

Meals

Company pension scheme

Team events

Qualifications

• Required experience in a customer-facing role.
• Advanced English language skills.

Responsibilities

• Provide quick and efficient service.
• Upsell food and beverages.
• Ensure cleanliness and presentation of dining area.

Skills

Friendly service

Efficiency

Attention to detail

Upselling

Job description

About us

Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine. The food is based on organic, seasonal and fresh produce.

Summary of role

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers.

Responsibilities

• Provide quick and efficient service
• Provide friendly, courteous, and professional service
• Demonstrate a high standard of personal appearance
• Ensure front‑of‑house layout, organization and presentation are always adhered to
• Meet and greet guests at their tables
• Present our menu and provide relevant information to our guests (food allergies, portions, upselling, add‑ons)
• Clear and reset tables after guests leave
• Inform guests about specials and any dishes or drinks that we are currently promoting
• Upsell in food and beverages
• Take accurate food and drink orders and communicate efficiently with the kitchen and managers
• Serve food and drink orders at the table while checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager
• Arrange table settings and always maintain a clean and tidy section
• Deliver bills and collect payments accurately
• Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant
• Follow all relevant Health and Safety regulations and policies
• Provide excellent customer service to guests
• Take responsibility and accountability for taking payments from guests, following the company guidelines and standards

Benefits

• Cycle to work scheme
• Meals
• Company pension scheme
• Team events

Additional information

Experience: Required
Languages: English – Advanced
Employment: Full‑time
Salary: £14 – £15 hourly

About Chez Antoinette:
Independent French restaurant/bistrot located in the heart of Covent Garden Market. We offer simple yet good quality food with super friendly service.