Senior Waiter/ Waitress

Soutine Team; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent hospitality group in the City of Westminster is looking for a Senior Waiter to ensure high standards of personalized service. You'll collaborate with various departments to enhance customer experiences from breakfast to dinner. This role offers substantial benefits including a generous discount, team incentives, and mental health support, fostering a culture where all team members can thrive. Join us to be part of a diverse team in a vibrant restaurant environment.

Benefits

Generous discount across restaurants

Team incentives up to £100

Enhanced maternity and paternity leave

Access to mental health counselling

Advance access to earned wages

Unique training calendar

Qualifications

• Experience in a fast-paced restaurant environment.
• Ability to foster customer loyalty through service.
• Strong communication and teamwork skills.

Responsibilities

• Assist in all restaurant operations from breakfast to dinner.
• Provide personalized service to enhance guest experience.
• Work collaboratively with departments to meet guest needs.

Skills

Attentive personalized service

Collaboration with departments

Knowledgeable responses

Job description

Taking inspiration from the great boulevard cafés of Paris and the artistic heritage of St John’s Wood, Soutine is an informal neighbourhood rendezvous.

At The Wolseley Hospitality Group, We create Places where People feel they Belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

Visit our career page for a detailed list of our benefits https://thewolseleyhospitalitygroup.com/careers/

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Senior Waiter:

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards – you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.