Senior Waiter — Lead Service & Guest Experience

Colbert; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A neighborhood restaurant in Greater London is looking for a Senior Waiter. In this role, you will be instrumental in all restaurant operations, from breakfast to dinner, while providing knowledgeable and personalized service to guests. The restaurant offers a generous benefits package, including discounts, team incentives, and enhanced parental leave. If you have a passion for hospitality and excellent customer engagement skills, we invite you to join our team.

Benefits

Generous discount on food and drinks

Team-led incentive earning up to £100 in vouchers

Enhanced maternity and paternity leave

Access to mental health counselling and advice

Advance access to earned wages

Unique training calendar with supplier trips and masterclasses

Qualifications

• Experience in restaurant operations essential.
• Ability to foster customer loyalty through exceptional service.
• Knowledgeable about menu items and able to answer guest inquiries.

Responsibilities

• Collaborate with departments for seamless restaurant operations.
• Provide attentive, personalized service to ensure guest satisfaction.
• Capture and address guests' needs effectively.

Skills

Customer service

Team collaboration

Knowledge of food and drinks

Job description

A neighborhood restaurant in Greater London is looking for a Senior Waiter. In this role, you will be instrumental in all restaurant operations, from breakfast to dinner, while providing knowledgeable and personalized service to guests. The restaurant offers a generous benefits package, including discounts, team incentives, and enhanced parental leave. If you have a passion for hospitality and excellent customer engagement skills, we invite you to join our team.