Senior UX Researcher, Digital Wealth & Investing

JPMorgan Chase & Co.; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading financial services firm in Greater London is seeking an experienced user researcher to join their team. The successful candidate will collaborate with various teams to drive user research for customer-led products, employing methods like interviews and usability testing. Candidates should have a strong understanding of research methods and excellent communication skills. A Bachelor's degree in a relevant field is required, with a passion for contributing to customer-centric investment experiences.

Qualifications

• Experience with product and/or service development research methods.
• Strong critical-thinking and problem-solving skills.
• Ability to communicate research insights effectively.

Responsibilities

• Lead and advise on research plans and methodologies.
• Manage and conduct user research independently.
• Present user research findings to stakeholders.

Skills

Exploratory research methods

Evaluative research methods

Critical-thinking

Problem-solving

Communication skills

Interpersonal skills

Education

Bachelor’s degree in HCI, Human Factors, Cognitive Psychology, Sociology, Anthropology or related field

Job description

A leading financial services firm in Greater London is seeking an experienced user researcher to join their team. The successful candidate will collaborate with various teams to drive user research for customer-led products, employing methods like interviews and usability testing. Candidates should have a strong understanding of research methods and excellent communication skills. A Bachelor's degree in a relevant field is required, with a passion for contributing to customer-centric investment experiences.