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Senior UK Operations Manager - FinTech for Hospitality
Story Terrace Inc.
Greater London
On-site
GBP 125,000 - 150,000
Full time
Today
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Job summary
A dynamic FinTech startup is seeking a Senior Operations Manager based in the UK to streamline operations and enhance restaurant partner experiences. The ideal candidate has at least 4 years of experience in customer success or account management, possesses strong analytical skills, and thrives in a fast-paced environment. Responsibilities include collaborating with key accounts, leading onboarding efforts, and utilizing data analysis to drive improvements. This role offers competitive salary and benefits, alongside opportunities for personal and professional growth.
Benefits
Competitive salary and stock options
100% health coverage for you and your children
Free-holiday policy
Opportunities for growth
Qualifications
- Minimum of 4 years experience in customer success or operational roles.
- Strong problem solving and analytical skills.
- Structured and detail-oriented with efficient communication.
Responsibilities
- Ensure seamless restaurant operations through effective delivery.
- Drive GTV & Net Revenue through consultative approach.
- Lead frictionless onboarding experience for restaurants.
- Identify operational issues through data analysis.
- Engage in continuous process improvement.
Skills
Customer success
Account management
Problem solving
Analytical skills
Project management
Job description
A dynamic FinTech startup is seeking a Senior Operations Manager based in the UK to streamline operations and enhance restaurant partner experiences. The ideal candidate has at least 4 years of experience in customer success or account management, possesses strong analytical skills, and thrives in a fast-paced environment. Responsibilities include collaborating with key accounts, leading onboarding efforts, and utilizing data analysis to drive improvements. This role offers competitive salary and benefits, alongside opportunities for personal and professional growth.
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