Senior Transport Operations Lead

Veolia; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading environmental services company in the UK seeks a Senior Service Coordinator to manage service delivery and ensure customer satisfaction. Your role includes coordinating transport operations, engaging with customers, and supporting drivers to provide exceptional service. Ideal candidates will possess knowledge of transport compliance and strong communication skills. This full-time position offers competitive pay and benefits, including an annual bonus and opportunities for professional growth.

Benefits

Annual performance bonus

25 days of annual leave

Access to pension scheme

One paid volunteer day

Ongoing training opportunities

Qualifications

• Experience in a customer-centric environment.
• Strong understanding of transport compliance and WTD.
• Good communication skills across all levels.

Responsibilities

• Assist Operations Manager ensuring first-class customer experience.
• Manage day-to-day service delivery and allocate work to vehicles/routes.
• Communicate with customers providing updates and maintain driver contact.

Skills

Customer centric environment

Transport compliance understanding

Good communication skills

Logistics/transport experience

Tools

Transport CPC

Job description

A leading environmental services company in the UK seeks a Senior Service Coordinator to manage service delivery and ensure customer satisfaction. Your role includes coordinating transport operations, engaging with customers, and supporting drivers to provide exceptional service. Ideal candidates will possess knowledge of transport compliance and strong communication skills. This full-time position offers competitive pay and benefits, including an annual bonus and opportunities for professional growth.