Senior Technical Specialist

Tameside Council; Ashton-under-Lyne; On-site; GBP 40,000 - 55,000; Full time

Job summary

A local council in Ashton-under-Lyne is seeking a Senior ICT Technical Specialist to manage and improve critical ICT infrastructure services, including databases, server operating systems, and Microsoft 365 platforms. The ideal candidate will have proven experience in large-scale ICT solutions and strong technical expertise. This role offers a competitive salary, opportunities for professional growth, and a chance to make a real impact on ICT services across the organization.

Benefits

Competitive salary and benefits package

Opportunities for professional growth

Collaborative working environment

Chance to impact ICT services

Qualifications

• Proven experience in managing and delivering large-scale ICT solutions.
• Strong hands-on technical expertise in complex ICT environments.
• Ability to lead projects and act as an escalation point for technical issues.
• Excellent problem-solving skills and adaptability to change.
• Strong communication skills to explain technical concepts clearly to non-technical audiences.

Responsibilities

• Install, configure, and maintain critical ICT infrastructure services.
• Ensure high availability, security, performance, and reliability across systems.
• Act as a technical authority and project lead, driving service improvement.

Skills

Managing large-scale ICT solutions

Technical expertise in complex ICT environments

Project leadership

Problem-solving

Communication with non-technical audiences

Job description

As a Senior ICT Technical Specialist on our Infrastructure Team, you will be responsible for the installation, configuration, maintenance, and ongoing support of critical ICT infrastructure services, including:

• Databases
• Server operating systems
• Storage platforms
• Microsoft 365 platforms
• Server-based applications
• Network components
• Back-ups

You will ensure high availability, security, performance, and reliability across all systems while providing expert guidance to users, colleagues, and stakeholders. Acting as a technical authority, project lead, and escalation point, you will drive service improvement, support strategic development, and ensure compliance with organisational and legislative requirements.

Qualifications

• Proven experience in managing and delivering large-scale ICT solutions.
• Strong hands‑on technical expertise in complex ICT environments.
• Ability to lead projects and act as an escalation point for technical issues.
• Excellent problem‑solving skills and adaptability to change.
• Strong communication skills to explain technical concepts clearly to non-technical audiences.

Our employees' skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.

Come shape the future of Tameside with us! Message from Julian Jackson, Director of Place at Tameside Council: "Since joining Team Tameside in September 2022, I've been proud to work alongside a hardworking and passionate team that's making a real difference to our borough. Our Place Directorate is at the heart of shaping Tameside covering everything from planning and highways to parks, culture, arts, environmental services, and facilities management. Whether it's keeping our streets clean, improving green spaces, or driving forward exciting regeneration projects, our work makes a direct impact on the lives of residents and businesses every day. We've already delivered some amazing projects, like Ashton Old Baths, and are currently working on master plans for our town centres in Stalybridge, Hyde, with projects like Ashton Mayor Development Zone, and Godley Green Green Garden Village also set to create new homes, jobs and commercial spaces. But it's not just about developments day to day it's about making sure our core services are modern, efficient, and able to support thriving communities and safeguard our heritage buildings and assets for the future. To do that, we need passionate people to join us. If you want to be part of a team that's driving real change, improving local services, and shaping the future of Tameside, we'd love to have you on board. Come and be part of something great. Let's build the future of Tameside together!"

At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.

We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything we do. How we do things are just as important as what we do.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative working environment.
• The chance to make a real impact on ICT services across the organisation.

If you're passionate about technology and thrive in a dynamic environment, we'd love to hear from you.