Senior Systems Engineer

JLB Recruitment Ltd; United Kingdom; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is looking for a Senior Systems Engineer to manage security and fire systems. The role involves maintenance, installation, and repair, along with leading teams and ensuring high levels of customer service. Successful candidates will demonstrate excellent communication skills and a commitment to continuous learning and development.

Qualifications

• High level of communication with operational staff.
• Excellent customer service skills.
• Ability to work alone or as part of a team.
• Willingness to learn and develop.

Responsibilities

• Planned preventative maintenance and servicing of systems.
• Installation and repair of security systems.
• Leadership and on-site management of jobs.
• Liaising with customers to meet their needs.
• Providing detailed work reports.

Job description

Your main duty as a Senior Systems Engineer is to undertake work on Security & Fire Systems that mainly falls into the below categories:

• Planned preventative maintenance/servicing of systems.
• Installation of systems.
• Repair of systems.
• Leadership and on-site management of works. You are expected to hold and maintain high levels of service and always represent the goals and visions of the company.

You are expected to perform the duties of a Systems Engineer as below:

• Systems engineers will be a key point of contact for a number of customers, and be responsible for ensuring their security engineering needs are met.
• Hold a high level of communication with operational staff regarding travel, jobs and issues.
• Always stay professional and adhere to the companies Health, Safety, Welfare & Responsibilities policy.
• Ensure Customer documentation is current and in good condition.
• Always deliver excellent Customer Service.
• Liaise with customers and operational staff to agree the best course of action.
• Ability to work alone or as part of a team.
• Maintain high levels of workmanship.
• Take onboard advice and learn from engineers within the team.
• Ensure your time is managed correctly.
• Provide detailed and well written work reports.
• Demonstrate a willingness to learn and develop.

Some additional key duties and responsibilities as a Senior:

• Feedback progress of engineers you are leading to operational management.
• Ensure you are maintaining the balance of allowing those less experienced to lead at times while providing guidance when necessary.
• Be the key point of contact for issues while on jobs and provide experienced insight to operational staff of potential problems on the horizon, if applicable.
• Lead multiple member teams and sub-contractors, if necessary, while enforcing the high standard of work required by the company.