Senior Support Worker

The Cambian Group; Birmingham; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading care organization is seeking a Senior Support Worker in Birmingham to support young people in their daily routines and create a nurturing environment. The role involves leading shifts, building relationships, and planning activities to foster a supportive space. Ideal candidates should have NVQ Level 3 in Residential Childcare, a valid UK driving license, and two years' experience in a similar setting. Competitive pay up to £34, depending on experience.

Benefits

Exclusive discounts at major retailers

Health benefits after two years

24/7 support helpline

Expert training

Career growth opportunities

Qualifications

• Minimum of 2 years working experience in a residential setting.
• Full UK driving license is required.

Responsibilities

• Support young people with daily routines.
• Create a warm, homely environment.
• Lead shifts and deputize home manager.
• Build strong, meaningful relationships.

Skills

Warm demeanor

Patience

Listening skills

Encouragement

Teamwork

Education

NVQ Level 3 in Residential Childcare

Job description

Senior Support Worker

Location: Birmingham

Pay: Up to £34, (depending on experience and qualifications)

At Cambian Group, you’re not just working - you’re shaping futures, furthermore as aSenior Support Worker, based withinWest Midlandsevery moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported.

A simple "How was your day?", a shared laugh over a board game or encouragement during a tough moment - these small interactions build trust and shape lives. Some days will be challenging but every breakthrough, every smile and every step forward will remind you why this work truly matters.

What You’ll Do

As a Senior Support Worker you will support young people with their daily routines; Getting them ready for school, prepping for meal times and planning activities.

Create a warm, homely environment by helping with light housekeeping.

Lead shift and deputise home manager.

Build strong, meaningful relationships and provide emotional support.

Plan and join fun activities like trips to the park, popcorn & movie nights or creative projects.

Keep essential records to ensure the best possible care.

Where You’ll Do It

The home is a diverse and inclusive home, we have staff members from all walks of life and we enjoy discussing and celebrating all cultures. Our team are warm and fun and have made the home a safe, comfortable, and homely environment for the young person.

Our team have described our young person as funny, cleaver, curious, he is a good person, he enjoys food, he is polite, and he is caring.

He gives us a host of feelings and emotions, these include :

• Old as he is so knowledgeable and up to date with technology that we sometimes feel old when talking about these topics with him
• Accomplished as he has come a long way in such a short space of time
• Proud of his achievements and the work we have put in together as a team to support him
• He has helped us to develop patience
• He has helped us build empathy and curiosity

We come together for the young person and each other by attending regular team meetings, having good communication with each other, with the young person and with individuals and agencies outside of the home, we support each other by listening to each other and talking to each other about problems. We discuss with each other how best to support him, making sure we plan things for him before going to him

We have weekly meetings with the young person, we do lots of activities and sometimes come together as a bigger group for him to do things together

We work as a team.

Who You Are

Warm, patient, a great listener and encourager - focused on achieving outcomes for others.

Driver with full UK driving licence, hold a minimum of NVQ Level 3 in Residential Childcare and two years working experience in a residential setting.

Why Join Us?

Exclusive discounts at major retailers (ASDA, Tesco, M&S, etc.)

Health benefits, including dental and optical cashback after two years

24 / 7 support : Helpline and hardship grants via the CareTech Foundation

A Welcoming Home : Work in a comfortable and well-designed space

Expert Training : Two weeks of fully funded induction

Career Growth : Fully Funded Diplomas (Levels 3-5) and clear pathways for promotion

Supportive Team : Work with people who care as much as you do

Your Next Step

This isn’t just a job - it’s a chance to change lives, one extraordinary day at a time.

Join us and be part of something meaningful. Apply today!

Safeguarding Statement

Cambian are committed to promoting the safeguarding and welfare of all children within our care. All applicants must be willing to undergo an enhanced DBS check and must be able to provide at least two references covering the past two years. Applicants must also provide reference information for all positions related to working with children and the vulnerable and details of employment going back to full time education.