Senior Strategic Customer Development Manager (Remote)

Jobgether; Remote; GBP 70,000 - 90,000; Full time

Job summary

A leading recruitment platform is seeking a Senior Strategic Customer Development Manager to foster relationships with clients and identify growth opportunities in the payments sector. The ideal candidate will have at least 5 years of experience in a client-facing role, strong communication and strategic skills, and a background in consultative selling related to payment solutions. This position offers a comprehensive benefits package and the flexibility of remote work.

Benefits

Comprehensive health benefits

Flexible working hours

Performance-based bonuses

Professional development opportunities

Qualifications

• Minimum 5 years in a client-facing business role.
• Experience in consultative selling of payment solutions.
• Ability to work independently and seek feedback.

Responsibilities

• Manage client portfolio focusing on retention and growth.
• Analyze spending to leverage commercial payment solutions.
• Conduct account reviews and resolve client issues.

Skills

Relationship building

Communication skills

Problem-solving

Strategic mindset

Project management

Tools

CRM systems

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Strategic Customer Development Manager. In this role, you will be instrumental in developing long‑term relationships with clients while identifying opportunities for growth and increasing value. Your work will impact the business cards and payments sector, which is one of the fastest growing financial products in the industry. You will collaborate with internal teams and external stakeholders to ensure customer satisfaction and loyalty. This is a unique opportunity to contribute to a dynamic financial innovation team while working remotely.

Accountabilities

• Manage a portfolio of clients with a key focus on retention, growth, and risk management.
• Analyze total business spend to identify opportunities for leveraging commercial or small business cards.
• Offer ongoing vendor match and spend enablement services to increase AP file penetration.
• Understand client needs and behaviors within their specific industry vertical.
• Build positive relationships and act as a trusted advisor to handle client needs.
• Resolve client issues and provide timely solutions.
• Monitor portfolio metrics and conduct quarterly account reviews.
• Collaborate across the value chain to meet client needs.
• Seek new business referrals as relationships are established.

Requirements

• At least 5 years of experience in a business client‑facing role.
• Demonstrated ability to build relationships and influence across diverse levels.
• Strong verbal and written communication skills.
• Problem‑solving skills with the ability to synthesize information for informed decisions.
• Strategic mindset with data leverage skills for growth opportunities.
• Experience in consultative selling techniques related to payment solutions.
• Project and process management skills.
• Familiarity with CRM systems and maintaining customer interaction records.
• Ability to work independently and seek constructive feedback.

Benefits

• Comprehensive health benefits package.
• Flexible working hours and remote work options.
• Performance‑based incentive compensation, including bonuses.
• Supportive and inclusive company culture.
• Opportunities for professional development and career advancement.

Why Apply Through Jobgether?

We use an AI‑powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top‑fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre‑contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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