Senior Solutions Architect — Enterprise Pre-Sales Leader

Freshworks; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading software company seeks a Lead Solutions Engineer in the UK. This role involves driving the technical sales process, providing consultation to mid-market and enterprise customers, and mentoring the solutions engineering team. Ideal candidates will have over 10 years of experience in ITSM or SaaS environments and possess exceptional communication skills. The position requires a passion for helping clients and solving complex problems.

Qualifications

• Native level written and oral communication skills in English required.
• Minimum 10 years of relevant experience in technical solution engineering.
• Experience in a SaaS product organization and ITSM/ITIL methodologies needed.

Responsibilities

• Support UKI team with closing new business opportunities.
• Lead large deal conversations and act as a mentor.
• Engage in pre-sales efforts including solution demonstrations.

Skills

Native English communication skills

Experience in ITIL/ITSM

Customer stakeholder management

Complex sales cycle expertise

Presentation skills

Job description

A leading software company seeks a Lead Solutions Engineer in the UK. This role involves driving the technical sales process, providing consultation to mid-market and enterprise customers, and mentoring the solutions engineering team. Ideal candidates will have over 10 years of experience in ITSM or SaaS environments and possess exceptional communication skills. The position requires a passion for helping clients and solving complex problems.