Senior Site Supervisor

Daniel Owen Ltd; London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading property services firm in London is seeking a Senior Repairs Supervisor to oversee reactive maintenance operations. You will manage a team, ensure high-quality works, and have a clear pathway to contract management. The ideal candidate has strong knowledge of repairs, supervisory experience, and excellent communication skills. Competitive salary of £45k, negotiable based on experience.

Benefits

Competitive salary

Clear progression pathway

Supportive team environment

Qualifications

• Strong knowledge and experience in reactive repairs and maintenance.
• Proven supervisory experience, ability to lead and motivate a team.
• Excellent communication skills to build rapport with clients and colleagues.
• Good understanding of health and safety compliance in repairs.
• IT literate with experience in job management systems.

Responsibilities

• Manage reactive repairs operations, ensure KPIs are met.
• Supervise operatives and subcontractors, provide support.
• Liaise with tenants and clients for effective communication.
• Conduct site inspections and health and safety audits.
• Monitor budgets and resource allocation for efficiency.

Skills

Reactive repairs knowledge

Supervisory experience

Communication skills

Health and safety compliance

IT literate

Job description

Job Title: Senior Repairs Supervisor - Property Services
Location: SW9, London
Salary: 45,000 (Negotiable)
Type: Full-Time, Permanent

About the Role

We are seeking an experienced and ambitious Senior Repairs Supervisor to join our property services team in the SW9 area. This is an exciting opportunity for someone with a strong background in reactive repairs who is ready to take the next step toward a Contracts Manager position.

You will be responsible for overseeing day-to-day reactive maintenance works, managing a team of operatives and subcontractors, and ensuring works are completed to a high standard, on time, and within budget. This role offers clear progression into contract management, with support and training to develop your leadership, commercial, and client relationship skills.

Key Responsibilities

Manage and oversee reactive repairs operations across housing stock, ensuring KPIs and SLAs are met
Supervise operatives, subcontractors, and suppliers, providing direction, support, and performance management
Liaise with tenants, clients, and internal stakeholders to ensure effective communication and customer satisfaction
Conduct site inspections, quality checks, and health and safety audits
Monitor budgets, costs, and resource allocation to ensure efficiency and value for money
Assist with contract administration, invoicing, and reporting in preparation for progression into a Contracts Manager role
Identify opportunities for service improvement and business growth

Skills and Experience Required

Essential:
Strong knowledge and experience in reactive repairs and maintenance within social housing or property services
Proven supervisory experience, with the ability to lead and motivate a team
Excellent communication skills and the ability to build rapport with clients, residents, and colleagues
Good understanding of health and safety compliance in repairs and maintenance
IT literate with experience in using job management systems
Full UK driving licence

Desirable:
Experience working with contracts management processes
Trade background or technical qualification in a building discipline
Previous experience in a role with budget or cost control responsibility

Why Join Us

Competitive salary - 45k (negotiable depending on experience)
Clear progression pathway into a Contracts Manager role
Opportunity to work with a supportive and forward-thinking property services team