Senior Service Architect - ITIL & SC Clearance (Hybrid)

Experis; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A technology consulting firm in the United Kingdom is seeking a Service Architect to design and define end-to-end IT service solutions. The role requires proven experience in service architecture, strong ITIL knowledge, and excellent stakeholder engagement skills. Responsibilities include developing service architectures, documenting service designs, and ensuring compliance with organizational standards. This hybrid position allows for 40% onsite work and 60% remote. Applicants must hold or be eligible for SC clearance.

Qualifications

• Proven experience in service architecture or IT service design roles.
• Strong understanding of ITIL framework and service management principles.
• Ability to create detailed service models and operational documentation.

Responsibilities

• Develop service architectures encompassing infrastructure, applications, and operations.
• Work with stakeholders to capture functional and non-functional requirements for services.
• Produce service design packages including operational procedures and support documentation.

Skills

Service architecture experience

ITIL framework knowledge

Stakeholder engagement

Documentation skills

Communication skills

Education

ITIL certification (Foundation or higher)

Job description

A technology consulting firm in the United Kingdom is seeking a Service Architect to design and define end-to-end IT service solutions. The role requires proven experience in service architecture, strong ITIL knowledge, and excellent stakeholder engagement skills. Responsibilities include developing service architectures, documenting service designs, and ensuring compliance with organizational standards. This hybrid position allows for 40% onsite work and 60% remote. Applicants must hold or be eligible for SC clearance.