Senior Service Advisor: £32k + Uncapped Bonus & Training

Perfect Placement UK Ltd; Swindon; On-site; GBP 27,000 - 32,000; Full time

Job summary

A prominent automotive dealer group in Swindon is seeking a Senior Service Advisor. The ideal candidate will have a strong customer service background, preferably in a Main Dealer environment. Responsibilities include communicating repair needs to customers, producing Job Cards, and preparing Invoices. The role offers a competitive salary of up to £32,000, an uncapped bonus, and various benefits, ensuring excellent career prospects. Full clean UK driving licence required.

Benefits

Salary around £32,000

Uncapped performance-related bonus of up to £6,000

Accredited training

22 days annual leave plus bank holidays

Workplace pension scheme

Various company benefits

Qualifications

• Previous experience within a Main Dealer environment preferred.
• Full clean UK driving licence with minimal points.
• Strong track record in a customer service-oriented role.

Responsibilities

• Communicate with customers about required repair work.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise customers on estimated costs and timescales.

Skills

Customer-focused

Ability to upsell

Job description

A prominent automotive dealer group in Swindon is seeking a Senior Service Advisor. The ideal candidate will have a strong customer service background, preferably in a Main Dealer environment. Responsibilities include communicating repair needs to customers, producing Job Cards, and preparing Invoices. The role offers a competitive salary of up to £32,000, an uncapped bonus, and various benefits, ensuring excellent career prospects. Full clean UK driving licence required.