Senior Sales Specialist

Stark Group; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading construction materials provider in Exeter is seeking a passionate individual to enhance customer relationships and drive sales. You will maximize customer interactions through upselling and supporting sales targets. Ideal candidates will have experience in the construction materials supply industry and possess strong customer focus and organizational skills. The role offers a competitive salary, benefits, and opportunities for career growth within a supportive team environment.

Benefits

Competitive salary

33 days of holiday

Staff discount

Life assurance

Career growth opportunities

Flexible working arrangements

Qualifications

• Experience in the Construction Materials Supply industry or as a Builder's Merchant.
• Passion for working with people.
• Willingness to continuously improve product knowledge.

Responsibilities

• Build relationships with customers to understand their needs.
• Maximize sales through upselling relevant products.
• Ensure timely fulfillment of customer orders.
• Work on initiatives to enhance customer experience.

Skills

Customer focus

Ability to build rapport

Attention to detail

Organizational skills

IT proficiency

Proactiveness

Job description

• Building excellent relationships with new and lapsed customers so you can understand and meet their needs
• Maximising customer interactions to support achievement of sales and profit targets through upselling and cross‑selling relevant products, offering specific product advice.
• Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge
• Ensuring all customer orders are fulfilled in a timely fashion.
• Following plans to continuously improve customer experience.
• Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial)
• Supporting all Company initiatives.

  Do you have a passion for working with people?

• Do you have experience gained in the Construction Materials Supply industry or a Builder's Merchant?
• Great customer focus and desire to do your absolute best to get the best outcomes
• Ability to build rapport and develop good understanding of your portfolio to secure future projects.
• Pro active
• Well organised
• Great attention to detail
• Efficiently use IT equipment and have a strong telephone presence.

  At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top‑quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

  We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays), A competitive salary and benefits package, plus generous staff discounts

• A supportive team environment where your contributions are recognised and valued
• Opportunities to grow your skills and career within our organisation
• Flexible working arrangements to help you balance work and life