Senior Retail Sales Consultant

The People Pod; City Of London; On-site; GBP 27,000 - 28,000; Full time

Job summary

A premium retail company is seeking a Senior Retail Sales Consultant for their showroom in Clapham. The role focuses on providing design and technical guidance to customers, with responsibilities including advising visitors, handling inquiries, and offering first-class aftersales support. The ideal candidate should possess excellent communication skills and a keen interest in interior design. Starting salary ranges from £27,000 to £28,000 with additional benefits.

Benefits

20 days annual leave plus Bank Holidays

Company pension scheme

Qualifications

• Confident and articulate with impeccable English.
• Strong computer skills are essential.
• Ability to read and understand architectural plans is a plus.

Responsibilities

• Greet and advise customers in the showroom.
• Respond to customer inquiries via phone and email.
• Provide comprehensive aftersales support.
• Prepare detailed quotes based on customer needs.
• Support customers with design ideas and technical knowledge.

Skills

Exceptional communication skills

Design knowledge

Microsoft Office proficiency

Organizational skills

Ability to work independently

Job description

Overview

Senior Retail Sales Consultant - Showroom. Our client is seeking an enthusiastic and professional Retail Sales Consultant for their modern showroom based in Clapham. They\'re looking for someone confident, articulate, and intelligent with impeccable English, strong computer skills, a keen eye for design, and a natural ability to communicate.

This is not a pushy sales environment; their premium product range speaks for itself. Your role will be consultative, offering both design and technical guidance. You\'ll need to explain complex information clearly and concisely, giving customers the confidence to purchase and delivering first-class aftersales support.

The company is one of the UK\'s leading online suppliers of high-end designer radiators, with physical showrooms in Islington, Clapham, and Brighton. They are a steadily growing business with an ambitious and committed team, looking to expand further across the UK and they want talented individuals to be part of that journey.

Key Responsibilities

• Greeting and advising visitors in a high-end retail showroom environment
• Responding to customer enquiries via phone and email
• Providing comprehensive aftersales support
• Preparing detailed quotes based on customer needs
• Supporting customers with both design ideas and technical knowledge
• Working alternate Saturdays (10am-4pm)

An understanding of building structures and heating systems is beneficial, but full training will be provided. As many clients are architects or interior designers, the ability to read and understand architectural plans would be advantageous.

We Encourage Retail Applications From Candidates Who Are:

• Computer-literate with solid experience using Microsoft Office
• Exceptionally articulate with excellent written and verbal communication skills
• Organised, self-motivated, and able to manage multiple tasks simultaneously
• Confident working both independently and as part of a close-knit team

The Ideal Retail Candidate Might Also Have:

• Previous experience in a furniture, bathroom, or kitchen showroom desirable yet not essential
• Experience selling luxury products in a retail setting
• A genuine interest in interior design and current design trends
• Experience opening and closing a retail premises

What\u2019s on Offer:

• Starting salary of £27,000 - £28,000, depending on experience
• 20 days annual leave plus Bank Holidays
• Company pension scheme
• Full-time, 40 hours per week, including alternate Saturdays