Senior Quality Engineer

Jonathan Lee Recruitment; Hereford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A recruitment consultancy is seeking an experienced Senior Quality Engineer in Hereford. The successful candidate will lead quality assurance efforts, ensuring products meet high standards and exceed customer expectations. Responsibilities include overseeing quality control procedures, resolving quality issues, and conducting internal audits. Candidates should have experience in Production Quality Engineering, a strong understanding of ISO standards, and excellent analytical skills. Attractive salary with extensive benefits is offered.

Benefits

Bonus scheme

Comprehensive benefits package

Professional development opportunities

Qualifications

• Proven experience in Production Quality Engineering, preferably in manufacturing.
• Hands-on experience with ISO 9001 and ISO 13485 quality management systems.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee a team of Shift Quality Controllers and implement quality control procedures.
• Identify and resolve quality issues via root cause analysis.
• Manage customer service processes related to quality concerns.
• Conduct internal audits for ISO compliance.

Skills

Production Quality Engineering

ISO 9001 and ISO 13485 standards

Six Sigma principles

Customer service orientation

Analytical skills

Reading engineering drawings

Metrological equipment usage

Communication skills

Job description

We are seeking an experienced Senior Quality Engineer to join our clients dynamic team. In this pivotal role, you will be responsible for leading the quality assurance efforts, ensuring products consistently meet the highest standards and exceed customers' expectations.

As the Senior Quality Engineer, you will be a key member of the Operations team, collaborating closely with cross-functional stakeholders to drive continuous improvement initiatives.

Responsibilities

• Overseeing a team of Shift Quality Controllers and ensuring the effective implementation of quality control procedures.
• Identifying and resolving quality issues through root cause analysis, implementing corrective and preventative actions.
• Managing the customer service process, promptly addressing and resolving any quality-related concerns.
• Reviewing and continuously improving quality check procedures to enhance efficiency and effectiveness.
• Conducting internal audits to ensure adherence to ISO 13485 and ISO 9001 standards.
• Championing the 8D problem-solving methodology and leading the in-house 8D program.
• Providing technical expertise and support for new product introductions and engineering changes.
• Fostering a culture of continuous improvement and process optimisation within the team.

Qualifications

• Proven experience in Production Quality Engineering, preferably in the manufacturing sector.
• Detailed understanding and hands‑on experience with ISO 9001 and ISO 13485 quality management systems.
• Expertise in applying six sigma principles and tools for effective problem‑solving.
• Strong customer service orientation and the ability to build and maintain relationships with external customers.
• Excellent analytical and decision‑making skills, with the ability to balance customer and business needs.
• Proficiency in reading engineering drawings and using metrological equipment.
• Strong communication and interpersonal skills to effectively lead and manage a team.
• Flexibility and adaptability to work in a fast‑paced, dynamic environment.

The client offers a competitive salary with bonus scheme, comprehensive benefits package including flexi days, pension, medical insurance, healthcare and opportunities for professional development.

If you are passionate about quality, driven to deliver excellence, and eager to contribute to our clients success, we encourage you to apply.

Please submit your CV and a cover letter to Barry Salters ([e-mail]) outlining your relevant experience and interest in the position.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.