Senior Property Manager

Connells Group; Sutton-in-Ashfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading property management company in Sutton-in-Ashfield seeks a Senior Property Manager to enhance landlord and tenant experiences. The role requires 12 to 18 months of property management experience, strong communication skills, and the ability to manage a small property portfolio effectively. Join a dynamic team dedicated to providing exceptional customer service.

Benefits

Car leasing scheme

Gym discounts

Life assurance

Workplace pension scheme

Qualifications

• Experience in the Lettings Industry is essential.
• Ability to work independently and as part of a team.
• Strong customer service orientation.

Responsibilities

• Assist in motivating and training the team.
• Monitor customer service KPIs.
• Advise on maintenance works and safety compliance.
• Manage a small portfolio of properties.

Skills

Excellent communication skills

Relationship building

Time management

Initiative-taking

Education

12 to 18 months experience in property management

Job description

Our Senior Property Managers play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve. As a market leading Agent, we`re on the lookout for people with excellent communication and relationship skills and a passion for delivering a quality customer service!

• Assisting the Manager to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals.
• Assisting with training and coaching Property Managers within your team.
• Monitoring the team's customer service Key Performance Indicators.
• Supporting and advising Property Managers on maintenance works, safety certification and compliance.
• Using your lettings knowledge and experience to help your colleagues with daily queries and assisting with more complex letting situations.
• You will also have a small portfolio of properties to manage, including co-ordinating repairs and maintenance, organising safety inspections, managing remedial works, consulting with landlords following regular property visits and assisting your customers with general tenancy queries.
  Do you have experience in the Lettings Industry and want to put those skills to effective use? Are you enthusiastic about providing a great customer service? And are you looking to join a dynamic and motivated team? 12 to 18 months experience in property management is essential
• Excellent communication skills - both written and verbal
• Good at building and maintaining relationships with customers and stakeholders across the business
• Effective in time management and managing expectations
• Naturally robust with a 'can-do' attitude
• Initiative-taking - able to work independently whilst maintaining a role as part of our team
  Aiva Digicare + workplace / Car leasing and cycle to work scheme
• Colleague discount scheme / Perks at work / Gym discounts
• Life assurance / Workplace pension scheme