Senior Product Manager - Insurance/PAS - OUTSIDE IR35

Lorien; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology firm in Greater London is looking for a Senior Product Manager to spearhead transformation projects focusing on enhancing customer and sales advisor experiences. The ideal candidate will have extensive product management and software engineering experience, as well as a data-driven approach. Responsibilities include defining product roadmaps, collaborating across departments, and translating customer needs into actionable software features. This role presents a unique opportunity to drive significant business growth in a fast-paced environment.

Qualifications

• Strong experience in product management, particularly in developing multi-channel digital solutions.
• Ability to translate customer needs into actionable product features.
• Experience collaborating with cross-functional teams, including engineering and UX/UI.

Responsibilities

• Lead transformation projects to enhance customer experience.
• Define product roadmaps and technology strategies aligned to business goals.
• Collaborate with various teams to develop user-centric software.

Skills

Multi-channel digital experience

Product management experience

Software engineering practices

Consumer-facing products

Cross-functional collaboration

Data-driven problem solving

Job description

Senior Product Manager - Insurance experience

OUTSIDE IR35

Policy Admin and Broking Systems

They are seeking a Senior Product Manager to lead the transformation project and focus on customer and sales advisor needs to prioritise feature and functionality roadmaps to drive business growth.

Key Responsibilities

• Work closely with teams across the organisation to understand business performance, set product and technology strategy and drive business growth. Product in our context is defined as the both the end to end internal systems across a sales advisors workflow, policy admin and broking systems, and the experience the customer receives across apps, voice and other channels.
• Partner with enterprise architect and other technology SMES as they define the architecture blueprint.
• Define the goals, business capabilities and ensure the roadmap aligned to business and financial goals to drive growth
• Understand local customer and market needs to drive roadmap and strategy by being the voice of the customer
• Plan and implement the architectural roadmap and tech backlog to improve the customer and sales advisor experience
• Assess the customer and sales advisor experience in identifying requirements that will be translated into the streamlined backlog for software delivery
• Voice of the advisor: Translates advisor pain-points into tech delivery to ensure seamless workflow for advisors across the branches
• Lead workstreams to include analytics, customer discovery, market analysis and competitive benchmarking to drive data driven decisions on features, functionality and sales plans
• Collaborate with cross functional teams to define product requirements, user stories and user flows. Ensure a user/customer centric approach to software development

Key Skills

• Knowledge and strong experience in the multi-channel digital experience space
• Extensive experience in a product management role
• Experience of product and software engineering practices and software development
• Experience in defining and delivering software platforms and features on consumer facing products across operating systems and applications
• Extensive experience working cross functionally with Engineering, UX/UI, sales, finance and other stakeholders
• Data driven and commercial with experience breaking down and solving complex problems

Please apply!