Senior Product Manager - Direct to Consumer

Back on Track! Solutions; West Bridgford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading data and technology company based in the UK is hiring a Senior Product Manager for their credit comparison marketplace team. The role involves defining the product strategy, collaborating with cross-functional teams, and driving customer experience improvements. This position offers a hybrid work model and a competitive compensation package including core benefits and discretionary bonuses.

Benefits

Hybrid working

Great compensation package and discretionary bonus

Core benefits including pension and healthcare

25 days annual leave with additional options

Qualifications

• Experience in direct to consumer product management.
• Passion for product performance metrics and data-driven insights.
• Ability to synthesize customer research into clear products.

Responsibilities

• Define and deliver product roadmap for credit comparison services.
• Create strategy and goals for vertical areas.
• Work with teams to validate ideas through user research.

Skills

Direct to consumer product management

Data insights

Product performance metrics

Collaboration

Agile development environment

Job description

Overview

Experian is a global data and technology company helping people and businesses with lending, fraud prevention, healthcare, marketing solutions, and automotive insights. We operate across financial services, healthcare, automotive, agribusiness, insurance, and other industries. We are FTSE 100 listed on the London Stock Exchange (EXPN) with about 22,500 employees in 32 countries. Our headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

We’re looking for a Senior Product Manager to join our direct to consumer marketplace team. Reporting to the Head of Product, you will define and deliver product development of a continually evolving credit comparison experience across web and mobile app. You will partner with engineering, design, commercial and marketing teams where you’ll lead creation of a product road map and drive commercial benefit and great customer experience. You’ll take ideas through to delivery and release; this isn’t just a product vision and strategy role, you’ll need to work with product owners and engineering teams in the execution phase.

This is an exciting opportunity to join one of the biggest consumer credit comparison services in the UK and help guide millions of people in making good financial decisions and finding the right borrowing for their needs.

It’s a hybrid role with a requirement to come into our offices up to 2 days a week. The majority of our teams are in Nottingham but we also have teams in London.

What You'll Do

• Input to the overall strategy working with senior leaders
• Create a vertical level (1 year horizon) strategy for your areas of ownership working with cross functional teams
• Define near and long-term road map, associated goals, objectives and key results for the verticals and initiatives you own
• Help us drive the adoption of AI to better guide our customers to good financial decisions
• Understand and drive product performance against both commercial and non-commercial KPIs
• Own day to day performance, enhancement and issues in your verticals
• Build an understanding of user and market insight and facilitate user research/testing as part of validating ideas and identifying user problems to solve
• Work with the team to deliver prototypes and early experimentation, balancing core product feature development and capability improvement with new innovation
• Understand how data can be used in the product to benefit customers and our lenders/partners

Qualifications

• Consumer facing - experience of direct to consumer product management including quantitative assumption validation through A/B testing and feature experimentation
• Metrics - Product passion and obsession for product performance metrics and feedback, understanding customer needs through data insights
• Product discovery - Ability to synthesise data insights and customer research into clarity and direction for teams, running or participating in design sprints as part of product discovery and innovation
• Strategy - ability to create a vertical/team level vision and strategy aligned to the overall business strategy with ability to grow demand and engagement
• Execution - hands-on execution and delivery expertise
• Effective collaboration with engineering and other teams to deliver and release product in an Agile development environment
• Regulation - Product development in a regulated business (financial services would be ideal)

Benefits / Additional Information

• Hybrid working
• Great compensation package and discretionary bonus
• Core benefits include pension, Bupa healthcare, sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian’s culture and people are important differentiators. We take our people agenda seriously and focus on DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering, and more. Experian is an Equal Opportunity and Affirmative Action employer. Innovation is part of Experian's DNA, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Grade: D/EB8

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