Senior Product Manager

JR United Kingdom; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology firm in Plymouth is seeking an experienced candidate for a role focused on customer engagement in AdTech/MarTech. You will lead conversations, identify market opportunities, and collaborate with various teams to drive innovation. The ideal candidate should have several years of experience in the field and a strong understanding of marketing technology stacks. The role is pivotal for enhancing customer experiences while delivering actionable insights.

Qualifications

• Several years of experience in AdTech / MarTech is required.
• Ability to break down complex ideas into actionable insights.
• Skilled at translating vague requirements into structured goals.

Responsibilities

• Lead customer conversations and requirements-gathering sessions.
• Collaborate with teams to consolidate feedback.
• Identify market trends and product gaps.
• Partner with Engineering and UX/UI teams for solution design.

Skills

Experience in AdTech / MarTech

Understanding of marketing tech stacks

Ability to run strategy discussions

Strong documentation skills

User empathy

Job description

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Please note, you will need several years experience in AdTech / MarTech.

This business redefines how brands connect with their customers. Their platform gives brands the flexibility to build and manage a personalised customer experiences across every channel. Designed to work effortlessly with existing tools and teams, it enables fast deployment and easy scaling.

About the role:

• Lead and actively participate in customer conversations, including discovery sessions and requirements-gathering interviews.
• Collaborate cross-functionally with various teams to consolidate feedback and surface actionable insights.
• Conduct or oversee research initiatives, including surveys, usage data analysis, and competitive benchmarking.
• Identify market trends, product gaps, and opportunities for innovation.
• Close the feedback loop with customers, ensuring solutions address original pain points and expectations are clearly managed.
• Partner with Engineering to assess feasibility, scope, and technical considerations.
• Collaborate with UX/UI designers to ensure customer workflows are reflected in intuitive and user-friendly designs.

About you:

• Several years experience in AdTech / MarTech (**this is a non-negotiable**), with a solid grasp of marketing tech stacks, digital workflows, and analytics platforms.
• Comfortable running high-level strategy chats with execs and diving into detailed discovery sessions with end users.
• Able to break down complex ideas into clear, useful documents and presentations that drive action.
• Strong at turning vague requirements into structured, testable goals that make sense for the business.
• Well-versed in how different business models work, what drives revenue, and how to show real ROI.
• Big on user empathy - always focused on understanding pain points and advocating for the best possible experience.