Senior Product Manager

Plum Fintech; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading fintech company in London is seeking a Senior Product Manager to shape the user journey and drive product enhancements. The ideal candidate has experience in mobile consumer products and a strong data-driven approach. You will collaborate with cross-functional teams to foster user engagement and optimize product performance. This role offers flexibility, stock options, and a vibrant company culture.

Benefits

Stock options

Private health insurance

Annual training budget

Flexible remote working

25 days holiday + bank holidays

Annual team trip to a surprise destination

Qualifications

• Proven experience in building mobile consumer products in the UK and/or European markets.
• Strong bias for action in solving customer problems.
• Ability to effectively communicate business priorities.

Responsibilities

• Take end-to-end product ownership within the User Pillar.
• Identify and prioritize impactful product opportunities.
• Define user journeys to improve engagement and retention.

Skills

Data-driven mindset

Cross-functional leadership

Customer-centric approach

Experimentation

Strong analytical skills

Job description

Overview

Hey! We’re Plum, your smart saving and investing app on a mission to help grow money for life. Whether you’re stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum’s got your back.

Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI – that’s the magic of Plum! As recognition for our work, we’ve received awards from the likes of Deloitte, Finder, and more.

That’s all down to our passionate team of 200+ Plumsters, who work around Europe to help us achieve our mission. And now we’re looking for more brilliant people to join us on our journey.

We’re looking for a Senior Product Manager to join us and play a key role in shaping the user journey at Plum.

We pride ourselves on our deep AI & automation muscle. This is a unique opportunity to be part of building the future of money! In this role, you’ll work cross-functionally with a stacked engineering team, design, marketing, and data teams to deliver solutions to complex user problems, improve product adoption, and maximize user value.

Responsibilities

• Take end-to-end product ownership within the User Pillar, driving strategy, planning, and execution in one or more key product areas (e.g., onboarding, activation, engagement, monetisation).
• Identify and prioritise the most impactful product opportunities based on user needs, data insights, and business goals.
• Define and optimize user journeys to reduce friction, improve engagement, and increase product adoption and retention.
• Manage product performance against KPIs and contribute to Plum’s company-wide OKRs, with a strong focus on growth and user value.
• Collaborate closely with engineers and designers to develop user-friendly, scalable solutions, ensuring business needs are translated into high-quality product outcomes.
• Use experimentation and A/B testing to validate hypotheses, iterate quickly, and drive continuous product improvement.
• Monitor the competitive landscape and customer feedback to ensure we remain at the forefront of innovation in personal finance and wealth management.
• Partner with marketing, data, and commercial teams to identify and capture growth opportunities.

Qualifications

• Proven experience in building mobile consumer products in the UK and/or European markets, ideally in the subscriptions, engagement, or growth domains within a fast-growing tech company.
• You have a strong bias for action, take ownership of solving customer problems elegantly and driving business results
• You can partner well with design, bring design thinking to your work
• Comfortable leading cross-functional teams, collaborating closely with engineers, and communicating business priorities effectively.
• Data-driven mindset, you use data and experimentation to guide decisions, with strong analytical skills and the ability to identify actionable insights.
• A strong customer-centric approach, with a proven track record of improving user experience and delivering step-change value.
• Comfortable in a fast-paced, ambiguous environment, bringing energy, adaptability, and a growth mindset to your team.
• Experience in experimentation, funnel optimisation, and growth-focused product management is a strong plus.

What’s in it for you

• Own part of the company you're helping grow through stock options
• Private health insurance
• Annual training budget
• Plum Premium for free
• Competitive referral scheme
• Flexible approach to remote working: we encourage at least 2 days a week in one of our offices in London, Athens or Cyprus
• Team breakfasts and team lunches
• 25 days holiday + bank holidays
• 45 work-from-anywhere days to give you flexibility to work your way
• 2 weeks sabbatical after 4 years
• Enhanced parental leave
• 1 paid volunteering day annually
• Annual team trip to a surprise destination!
• A fun, inclusive company culture

If you think this sounds like you, don’t hesitate to get in touch!

Thanks,

Plum Team

Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.