Senior Product Manager

JR United Kingdom; Chesterfield; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading marketing technology firm in Chesterfield is looking for a candidate with extensive experience in AdTech/MarTech. You will lead customer conversations and collaborate with cross-functional teams to deliver actionable insights. This role is crucial for improving customer experiences and driving innovation in marketing technology. Candidates must possess a strong understanding of marketing tech stacks and demonstrate user empathy.

Qualifications

• Several years experience in AdTech / MarTech is required.
• Comfortable with strategy and detailed discovery sessions.
• Understand how to turn vague requirements into actionable goals.

Responsibilities

• Lead customer conversations and requirements-gathering interviews.
• Collaborate with teams to consolidate feedback and insights.
• Oversee research initiatives like surveys and data analysis.

Skills

AdTech / MarTech experience

Understanding of marketing tech stacks

User empathy

Ability to break down complex ideas

Knowledge of business models and revenue drivers

Job description

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Please note, you will need several years experience in AdTech / MarTech.

This business redefines how brands connect with their customers. Their platform gives brands the flexibility to build and manage a personalised customer experiences across every channel. Designed to work effortlessly with existing tools and teams, it enables fast deployment and easy scaling.

About the role:

• Lead and actively participate in customer conversations, including discovery sessions and requirements-gathering interviews.
• Collaborate cross-functionally with various teams to consolidate feedback and surface actionable insights.
• Conduct or oversee research initiatives, including surveys, usage data analysis, and competitive benchmarking.
• Identify market trends, product gaps, and opportunities for innovation.
• Close the feedback loop with customers, ensuring solutions address original pain points and expectations are clearly managed.
• Partner with Engineering to assess feasibility, scope, and technical considerations.
• Collaborate with UX/UI designers to ensure customer workflows are reflected in intuitive and user-friendly designs.

About you:

• Several years experience in AdTech / MarTech (**this is a non-negotiable**), with a solid grasp of marketing tech stacks, digital workflows, and analytics platforms.
• Comfortable running high-level strategy chats with execs and diving into detailed discovery sessions with end users.
• Able to break down complex ideas into clear, useful documents and presentations that drive action.
• Strong at turning vague requirements into structured, testable goals that make sense for the business.
• Well-versed in how different business models work, what drives revenue, and how to show real ROI.
• Big on user empathy - always focused on understanding pain points and advocating for the best possible experience.