Senior Product Manager

DWP Digital; Birmingham; Hybrid; GBP 65,000 - 81,000; Full time

Job summary

A leading public service organization is seeking a Senior Product Manager in Birmingham to drive product strategy for Health and Disability services. The successful candidate will lead multiple product teams, ensuring delivery of user-centred solutions that improve lives. This role offers up to £80,257 with flexible working arrangements and a comprehensive benefits package including a substantial pension contribution and generous leave policy.

Benefits

Pension contributions of 28.97%

Flexible working hours

Generous annual leave

Professional development opportunities

Employee discounts and savings

Qualifications

• Strong experience in mentoring product managers and teams.
• Ability to represent user needs in prioritisation decisions.
• Proven ability to influence stakeholders in challenging situations.
• Experience with agile methodologies and processes.
• Track record in leading product strategy and direction.

Responsibilities

• Lead the design and delivery of impactful products.
• Shape product strategy for Health and Disability services.
• Manage multiple product teams across different lifecycle stages.
• Define product vision and create value-driven roadmaps.
• Build relationships and influence stakeholders across boundaries.

Skills

Coaching & Mentoring

User-Centred Design

Stakeholder Management

Agile Expertise

Product Leadership

Job description

Senior Product Manager

Pay up to £80,257, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

We're looking for a Senior Product Manager to lead products that truly change lives. You'll shape strategy in our Health and Disability space, guiding multiple teams to deliver services that support millions of UK citizens. From defining vision and roadmaps to driving user-centred design and mentoring a talented team, you'll play a key role in transforming complex services into simple, impactful solutions.

What skills, knowledge and experience will you need?

• Coaching & Mentoring - You can mentor and coach product managers and teams to deliver high-quality products and services, fostering growth and confidence.
• User-Centred Design - You work closely with users to represent their needs in prioritisation decisions, ensuring value is delivered at the earliest opportunity.
• Stakeholder Management - You can influence stakeholders in challenging circumstances, diffusing conflict and building consensus to keep delivery on track.
• Agile Expertise - You know when agile ways of working are most appropriate and can adapt delivery approaches to suit context and complexity.
• Product Leadership - You actively lead products, setting clear goals and direction of travel to ensure teams succeed and outcomes align with organisational strategy.

You and your role

We're looking for a Senior Product Manager to lead the design and delivery of products that make a real difference to people's lives. This role sits within our Health and Disability area, where you'll shape product strategy to improve services for people with health conditions or disabilities. You'll work across multiple product teams, managing products at different stages of the lifecycle and ensuring outcomes align with departmental priorities.

You'll define and communicate product vision, create value-driven roadmaps, and make informed decisions based on quality and impact. You'll build strong relationships across organisational boundaries, influence stakeholders, and lead transformational change in complex environments. Alongside delivery, you'll champion user-centred design principles, ensuring customer insight drives the development of digital services.

As a senior leader, you'll manage and develop a team of product managers, providing coaching and mentoring to build capability and foster a high-performing culture. You'll also drive continuous improvement in product maturity, enhancing performance and delivery standards.

Details. Wages. Perks.

Location

You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.

Hybrid Working

We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay

We offer competitive pay of up to £80,257.

Pension

You'll get a brilliant civil service pension with employer contributions worth 28.97%.

Holidays

A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

Benefits package

• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

And we have an award‑winning environment and culture

• DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
• Diverse and Inclusive Leadership at Digital Leaders Awards.
• Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
• Recognised as one of the Best Public Sector Employers at 2025 Women In Digital Awards

Process

We know your time is valuable so our application and selection process is just two stages:

1. Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
2. Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.