Senior Product Designer I, Engage (Notifications)

HubSpot; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading tech company is seeking a Senior Product Designer I to enhance the notifications platform, focusing on user-centered designs. The role involves collaborating with cross-functional teams to redefine communication strategies, leveraging AI for personalized notifications, and ensuring cohesive user experiences across products. Ideal candidates will possess strong systems thinking, the ability to think through customer journeys, and experience in email design. This position offers a flexible work environment in the UK.

Qualifications

• Experience in designing user-centered experiences across channels.
• Ability to think systemically and design for the entire customer journey.
• Fluency with AI technologies in enhancing communication.

Responsibilities

• Reimagine notification experiences for users across platforms.
• Leverage AI to create more relevant notifications.
• Empower teams by providing design tools and guidance.
• Collaborate with cross-functional teams to enhance user experience.

Skills

Systems thinking

End-to-end journey thinking

Craft and care

AI fluency

Cross-functional collaboration

Autonomy and ownership

Experience with email design

Job description

Senior Product Designer I – Engage

Location: Ireland or UK – Remote Flex or Office.

HubSpot’s Engage team powers how HubSpot reaches users across channels like in-app messages, email, mobile push, and beyond. We are looking for a Senior Product Designer I to shape the future of HubSpot’s notifications platform, ensuring customers receive the right message at the right moment in the right way.

What You’ll Do

• Reimagine notification experiences by working on key areas such as the notification preferences page, notification center, and cross‑channel design systems to make communication smarter and more user‑centered.
• Leverage AI thoughtfully to explore how AI can make notifications more relevant, personalized, and actionable, helping users focus on what matters most.
• Empower teams through design by building tools, patterns, and guidance that help product and content teams craft effective notifications that feel cohesive, timely, and helpful.
• Design for email and beyond by bringing expertise in email design and content presentation to help shape how customers experience HubSpot through their inboxes.
• Drive quality and coherence by defining best practices and raising the bar for how HubSpot communicates through notifications, ensuring every touchpoint builds trust and engagement.
• Collaborate across disciplines by partnering with PMs, engineers, writers, and other designers to craft holistic experiences that serve both HubSpot teams and end users.

What We’re Looking For

• Systems thinking: Design beyond screens, understanding how tools, services, and experiences connect across the HubSpot platform.
• End‑to‑end journey thinking: Consider the entire customer lifecycle from onboarding to growth, ensuring communication adds value throughout.
• Craft and care: Bring thoughtful interaction, content, and visual design to everything you touch, even the smallest toast message.
• AI fluency: Be curious about how AI can make communication smarter, more timely, and more personalized without losing authenticity.
• Cross‑functional collaboration: Partner with multiple teams and influence design systems that others build upon.
• Autonomy and ownership: Thrive in ambiguity, drive clarity, and take responsibility for shaping high‑quality scalable outcomes.
• Experience with email design (plus): Design for email as a core medium and balance brand utility and performance in message design.

Why You’ll Love This Role

• Shape how HubSpot communicates, influencing millions of customer touchpoints from in‑app nudges to major lifecycle messages.
• Design for impact and scale by creating frameworks that empower dozens of product teams to communicate better with users.
• Lead through systems thinking by helping architect the backbone of how HubSpot talks to its customers cohesively, respectfully, and intelligently.
• Use AI for good by exploring how intelligence can enhance relevance and reduce noise, helping users focus, act, and grow with confidence.
• Collaborate across HubSpot by partnering with teams across the platform to ensure every notification feels connected and intentional.

If you need accommodations or assistance due to a disability, please let us know during the hiring process.

HubSpot is an equal opportunity employer. We value both flexibility and connection and are committed to inclusive hiring practices.