Senior Practitioner

Advance Housing and Support Ltd; Worcester; On-site; GBP 20,000 - 30,000; Part time

Job summary

A leading support service provider is looking for a Senior Practitioner in Worcestershire. This role involves leading support practices, coaching team members, and ensuring high-quality service delivery to customers. Candidates must have a driving licence and vehicle access. Benefits include paid holidays, training opportunities, and access to employee discounts. This position offers a chance to make a difference every day while working with a dedicated team focused on empowering customers.

Benefits

Paid holiday (25-30 days plus bank holidays)

Sector-specific training

Access to Perks at Work

Long service awards

Golden Hello / referral bonuses

Cycle to work scheme

Employee Assistance Programme

Free DBS

Career progression opportunities

Pension scheme with matched contributions

Qualifications

• Must have a full UK/International driving licence and access to a vehicle.
• Support customers in developing their confidence and independence.
• Complete high-quality support records.

Responsibilities

• Support and observe support workers to ensure best practice.
• Coaching team members and promoting a reflective culture.
• Review and update support plans and customer documents.
• Actively safeguard the health, safety, and welfare of customers.
• Attend meetings to discuss customer progress and transitions.

Skills

Flexible

Reliable

Proactive

Good communication

IT knowledge

Ability to work independently

Teamwork

Job description

Overview

Would you like to work somewhere where you get to make a real difference every day? As Senior Practitioners you will work alongside your Support Manager to provide an excellent support service for the customers around Worcestershire. You will support by leading, developing, monitoring, and evaluating support practice in line with Advance policies and procedures, best practice, contractual and regulatory standards. You will be passionate about ensuring the service delivered is person-centred and supports people to develop their confidence, skills and independence in their own home and in the local community.

Locations and Contract

Bromsgrove and Redditch: 24 hour per week contract.

Droitwich, Worcestershire and Malvern: 16 hour per week contract.

You must have a full UK/ International driving licence and access to your own vehicle. Mileage will be paid for at 0.45p per mile.

Responsibilities

• Supporting and observing support workers in their role and ensuring best practice.
• Coaching team members to deal with behaviours that challenge, to act as a role model for best practice and encourage a reflective culture.
• Working effectively across a range of teams, including peer group, Multi-Disciplinary and Specialist Health Teams.
• Supporting the review and update of support plans and documents relating to customers.
• Working in partnership with the Operations Manager, Support Manager and Support Workers to develop and implement plans which promote people’s communication and support them with making choices and decisions.
• Taking an active role in the training, coaching and development of staff on all aspects of Mental Health and person-centred delivery including the organisation of community of practice groups, training events and workshops.
• Being alert, proactive in safeguarding the health, safety, and welfare of customers, yourself and colleagues based in the scheme and/or assigned area.
• Attending meetings where appropriate to discuss customers progress and plan for future transitions.

Qualifications and qualities

• Are flexible, reliable and proactive.
• Are supportive of the customers’ goals to live the lifestyle of their choosing.
• Are willing to learn new skills.
• Work with a person-centred approach.
• Have good IT knowledge.
• Have good communication skills.
• Able to complete good quality support records.
• Good at working on your own and within a team.

Benefits

• Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours).
• Sector specific training is provided as part of induction plus opportunities for professional development.
• Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more.
• Long service awards payable in 5 year increments.
• Golden Hello / refer a friend receive up to 500.
• Cycle to work scheme.
• Access to our Employee Assistance Programme.
• Free DBS (Disclosures and Barring Service).
• Excellent opportunities to progress your career within Advance.
• Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment).

Equal Opportunities

We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds. All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.

Safeguarding and Support

Advancing safety through safeguarding culture, with Ryan Brummitt overseeing safeguarding arrangements and ensuring concerns acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures. Everyone is responsible for safeguarding; please contact if you have any concerns about the welfare or safety of someone we support or of any member of our team, at [e-mail].