Senior Operations Manager

HelloFresh; East Midlands; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading meal kit provider in the East Midlands is seeking an Operations Manager to oversee successful shifts across a 24/7 operation. This role requires extensive experience in managing large-scale operations, strong leadership skills, and a commitment to health and safety standards. The successful candidate will implement best practices and contribute to team development to achieve performance goals. This position offers a hybrid working policy and various employee perks.

Benefits

70% off HelloFresh or Green Chef boxes

Company pension scheme

Gym membership

Bupa private medical insurance

Electric vehicle scheme

Employee assistance programme

Dog friendly office

Nursery support scheme

Cycle to work scheme

Group Life Assurance

Qualifications

• Ideally have experience managing large scale operations with multiple management tiers.
• Passionate about achieving results through effective people management.

Responsibilities

• Responsible for running successful shifts across a 24/7 operation.
• Lead team members to develop an inclusive performance culture.
• Accountable for performance metrics and continuous improvement.

Skills

FMCG background in Production or Logistics Operations Management

Experience with electronic warehouse management systems

Strong understanding of health and safety

Excellent people skills

Ability to inspire and build engaged teams

Commitment and can-do flexible attitude

Job description

Overview

About The Team: You will be working alongside the Head of Production and another Senior Operations Manager, helping us to continue to put our customers first and go the extra mile in everything we do. Our people are the key to our success and we want you to be a part of this journey.

What You Will Be Doing

• You will be responsible for the running of successful shifts across a 24/7 operation
• Leading team members to develop an inclusive performance culture
• Continually identifying opportunities to implement best practice throughout the wider team
• Be accountable for performance metrics and the improvement of them, developing, implementing and using sustainable practices to allow their teams to operate to in achieving these
• Lead and support the implementation of new products into the operation
• Workforce resource planning and team development – succession planning, personal development plans and creating an operational talent pool
• Recruit and develop staff to be the best at what they do
• Be an ambassador for H&S and lead a safety first culture throughout the operations and wider support teams
• Lead the drive towards internationally leading site standards and be accountable for GMP scores at a site level
• Financially accountable for key metrics (CPB/LMPB within their areas of responsibility)

Who You Are

• Ideally be from a FMCG background in Production or Logistics Operations Management. Experience with managing large scale operations with multiple management tiers.
• Experience in working with electronic warehouse management systems.
• Strong understanding of health and safety and its application in a warehouse/production environment.
• Understanding of operational reporting, key information identification and critical issue escalation
• Excellent people skills and be passionate about achieving results through people. A strong leader, able to inspire others and build engaged and motivated teams.
• Energy, enthusiasm, commitment and a can-do flexible attitude

What you will get in return

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Electric vehicle scheme
• Mental health first aiders and an employee assistance programme
• Dog friendly office! (London site only)
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Location

HelloFresh, Unit 2 Plot 8, Smart Parc, DE21 7HW

Shifts

Sun-Wed or Wed-Sat rotating every 3 months days on either of these patterns and rotating days/nights 7-7

Hybrid Working Policy

We offer a hybrid working policy for eligible roles, allowing flexibility to work from home and in the office. For more details on eligibility and how this applies to the role you're applying for, please consult with your recruiter.

Next steps

Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company.

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.