Senior Operations Lead: Lead Teams, Drive Excellence & Safety

Amazon.com, Inc; Milton Keynes; On-site; GBP 45,000 - 65,000; Full time

Job summary

A global leader in e-commerce seeks an Operations Manager in Milton Keynes to oversee shifts, drive operational excellence, and manage a team of Area Managers. The role requires a Bachelor's or Master's degree and significant people management experience. Responsibilities include analyzing shift performance and implementing improvement actions, alongside mentoring team members. The ideal candidate should possess strong communication and data-driven decision-making skills, contributing to a diverse and efficient workforce.

Qualifications

• Minimum experience managing at least 2-3 managers and indirectly 50+ people.
• Effective written and verbal communication skills in English.
• Experience using data to influence business decisions.

Responsibilities

• Manage and develop a team of Area Managers.
• Lead operational teams and improve site performance.
• Design initiatives to enhance operational performance.

Skills

People management

Communication skills

Data-driven decision making

Education

Bachelor’s or Master’s degree in business, data science, public administration, finance, engineering, human resources

Tools

MS Office suite (Word, Excel, Outlook)

Job description

A global leader in e-commerce seeks an Operations Manager in Milton Keynes to oversee shifts, drive operational excellence, and manage a team of Area Managers. The role requires a Bachelor's or Master's degree and significant people management experience. Responsibilities include analyzing shift performance and implementing improvement actions, alongside mentoring team members. The ideal candidate should possess strong communication and data-driven decision-making skills, contributing to a diverse and efficient workforce.