Senior Medical Secretary

HCA Healthcare UK; City of Westminster; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Westminster is seeking a Senior Medical Secretary. The role requires substantial medical secretarial experience, proficiency in medical terminology, and strong communication skills. Responsibilities include providing secretarial support to consultants, managing patient appointments, and ensuring accurate patient records. The position offers competitive salary and benefits, including hybrid working options post-probation.

Benefits

25 days holiday plus bank holidays

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Group Life Assurance

Enhanced Maternity and Paternity pay

Qualifications

• Substantial previous Medical Secretarial experience is essential.
• Strong attention to detail, accurate typing and proofreading skills.
• Excellent communication skills.

Responsibilities

• Provide full secretarial support to the Consultant.
• Manage patient appointments and liaise with patients and hospital staff.
• Register new patients and ensure all patient records are kept up to date.

Skills

Medical Secretarial experience

Medical terminology understanding

Attention to detail

Typing and proofreading skills

Computer literacy

Communication skills

Knowledge of DGL Practice Manager

Knowledge of Meditech

Job description

Overview

Location: The Lister Hospital, City of Westminster, London, Greater London, England SW1W

Job Title: Senior Medical Secretary

Contract: Permanent, Full time 37.5 hours per week

Shift times: Mon-Fri, 8-4 or 9-5 (shifts vary depending on clinics). Hybrid working available post probation, subject to clinics.

Salary: Competitive

What you'll do

• Provide full secretarial support to the Consultant (including audio-typing of clinical/non-clinical material, reports, etc.).
• Manage patient appointments and liaise with patients and hospital staff to facilitate this.
• Receive new patient referrals and arrange relevant appointments across various hospital departments.
• Register new patients and ensure that all patient records are kept up to date.
• Respond to written and verbal queries from patients and relatives, escalating to the consultants if required.
• Undertake any other duties as called upon by the Medical Secretary Manager, Deputy Medical Secretary Manager or Supervisor.
• Liaise with consultants and other secretaries to ensure the smooth running of Out-Patients Clinics.

What you'll bring

• Substantial previous Medical Secretarial experience is essential.
• Significant understanding of Medical terminology.
• Strong attention to detail, accurate typing and proofreading skills.
• Computer literacy.
• Excellent communication skills.
• Previous knowledge of DGL Practice Manager and Meditech preferred.

About HCA UK

We are committed to the care and improvement of human life. We aim to deliver exceptional care to our patients and support a team with a shared sense of purpose.

Benefits

• 25 days holiday each year (plus bank holidays) increasing with service; option to buy or sell leave.
• Private Healthcare Insurance for treatment at our leading hospitals.
• Private pension contribution which increases with length of service.
• Season Ticket Loan and Cycle to Work scheme.
• Group Life Assurance from day one; Critical illness cover.
• Enhanced Maternity and Paternity pay; flexible health, protection and lifestyle benefits.

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