Senior MCL Adjuster

Jobgether; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading talent matching platform is seeking a Senior MCL Adjuster to manage high-value commercial property claims across the United Kingdom. This role requires a seasoned professional capable of investigating and resolving complex cases with a focus on client relationships and compliance. The ideal candidate will possess strong IT and communication skills, with professional qualifications such as ACII or ACILA being highly desirable. Benefits include a competitive salary, hybrid working arrangements, and comprehensive health care options.

Benefits

Competitive salary

Bonus scheme

25 days holiday

Flexible hybrid working arrangements

Private healthcare

Qualifications

• Proven experience handling Major & Complex Loss claims.
• Professional qualifications such as ACII or ACILA are highly desirable.
• Ability to manage a caseload independently and prioritize tasks.

Responsibilities

• Manage complex commercial property claims from start to finish.
• Investigate and resolve claims efficiently.
• Build and maintain strong relationships with clients.

Skills

Major & Complex Loss claims handling

Strong IT skills

Excellent communication skills

Customer focus and relationship-building

Education

ACII or ACILA qualifications

Tools

Microsoft Office

Excel

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior MCL Adjuster in United Kingdom.

We are seeking a Senior Major & Complex Loss (MCL) Adjuster to manage high-value commercial property claims from inception to resolution. In this role, you will take ownership of complex cases involving material damage and business interruption, ensuring timely, cost-effective, and high-quality service. You will collaborate with desk-based adjusting teams and specialists while maintaining strong client and customer relationships. The position demands a proactive and adaptable professional capable of independently managing a caseload while upholding compliance standards. This role offers the chance to apply your expertise in a dynamic environment and contribute to a team focused on excellence and customer satisfaction.

Accountabilities

• Manage complex commercial property claims, including material damage and business interruption, from start to finish.
• Investigate and resolve claims efficiently, ensuring cost-effective outcomes.
• Collaborate with internal adjusting teams and other specialists to meet service level agreements.
• Build and maintain strong relationships with clients and customers, demonstrating empathy and professionalism.
• Ensure all claims are handled in compliance with regulatory and company standards.
• Adapt to surge periods while maintaining quality and timeliness of service.

Requirements

• Proven experience handling Major & Complex Loss claims, preferably with high-value commercial property expertise.
• Professional qualifications such as ACII or ACILA are highly desirable.
• Strong IT skills, including proficiency in Microsoft Office and Excel.
• Excellent communication skills, both verbal and written, with the ability to manage sensitive situations.
• Ability to work independently, manage a caseload, and prioritize effectively.Full UK driving licence.
• Strong customer focus and relationship-building skills.
• Flexibility and adaptability to work efficiently during peak periods.

Benefits

• Competitive salary based on experience and qualifications.
• Bonus scheme and pension (SIPP).
• 25 days holiday plus bank holidays.
• Flexible hybrid working arrangements (home/office).
• Private healthcare, life assurance, and group income protection.
• Employee assistance program, wellbeing initiatives, and voluntary benefits (dental cover, cycle to work scheme, digital GP apps).
• Discounts on a wide range of products and services.
• Access to on-demand training and career development programs to support professional growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.

📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.

🎯 Based on this analysis, we automatically shortlist the three candidates with the highest match to the role.

🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

By submitting an application to this posting, the applicant acknowledges that Jobgether will process their personal data as necessary to evaluate their candidacy, provide feedback, and, when appropriate, share relevant information with potential employers. Such processing is carried out on the basis of legitimate interest and pre-contractual measures in accordance with applicable data protection laws. The applicant may exercise their rights of access, rectification, erasure, and objection at any time as provided under the GDPR.

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