Senior Marketing Manager - Creative Services

B&Q Limited; Chandler's Ford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading home improvement retailer in Southampton is seeking a Senior Marketing Manager to lead their creative team and drive innovative marketing strategies. The role involves overseeing creative outputs, building relationships with partners, and embracing industry trends. Ideal candidates will have extensive creative leadership experience and strong project management skills. This position offers a competitive salary, extensive benefits, and a commitment to diversity and inclusion.

Benefits

Competitive salary

Award-winning pension scheme

Bonus options

ShareSave options

6.6 weeks holiday

Shopping discounts

Qualifications

• Extensive experience in both in-house and agency creative roles.
• Ability to interpret and challenge briefs effectively.
• Knowledge of artwork building and print processes.

Responsibilities

• Lead a creative team to deliver high-quality work.
• Support the Director of Marketing in shaping creative direction.
• Oversee creative outputs and drive production efficiency.
• Build relationships with external creative partners.
• Stay updated on industry trends, including tech and AI.

Skills

Creative leadership experience

Project management skills

Strong presentation skills

Interpersonal skills

Experience in art direction

Proficient in Adobe Photoshop

Proficient in InDesign

Job description

Overview

Permanent

From £65,000 + Pension + BUPA +ShareSave+ 6.6 weeks holiday+ Hybrid Working

Southampton, Store Support Office

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Senior Marketing Manager and you’ll be a big part of this.

What's the job?

• Lead a creative team of designers, copywriters, and production specialists to deliver standout work efficiently and effectively—adapting to a fast-paced retail environment and meeting deadlines.
• Support the Director of Marketing and Marketing Leadership Team in shaping the business’s creative direction.
• Oversee creative output across ideation, design, and copywriting—motivating the team to push boundaries and elevate our communications.
• Drive best-in-class processes and production efficiency, with a “quality over quantity” mindset focused on impact for customers and stakeholders.
• Represent Creative Services—attend briefings, present work, and build strong relationships across Customer & Marketing and E-Commerce for collaborative development.
• Be hands-on in creative and production projects, using expertise to deliver high-quality work that inspires.
• Review and challenge briefs with the Studio Operations Manager, ensuring clarity and strength to enable the best creative outcomes.
• Collaborate with Customer Planning and Campaigns & Advertising to develop clear creative direction packs, evolving processes to meet channel needs.
• Build relationships with external creative partners to enhance internal capabilities and ensure smooth agency-to-in-house transitions.
• Grow freelance resource with the Studio Operations Manager, maintaining a strong, cost-effective talent pool.
• Stay connected to industry trends, including tech and AI, to keep creative output relevant and future-focused.
• Engage stakeholders to assess creative effectiveness and drive continuous improvement.

What we need:

• Extensive creative leadership experience across in-house and agency teams, covering both inception and adaptation. Strong understanding of effective retail communications in physical and digital environments.
• Creative professional with excellent project management skills and ability to prioritise.
• Agency management experience.
• Skilled in interpreting, interrogating, and challenging stakeholder briefs.
• Strong presentational, interpersonal, and time management skills.
• Experience in photoshoot art direction.
• Knowledge of artwork building, repro, and print processes.
• Proficient in Adobe Photoshop, InDesign, and other creative software.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.